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Organization

GSA delivers services directly to its federal customers through 11 regional offices and the central office in Washington, D.C. GSA is composed of the Federal Acquisition Service (FAS), the Public Buildings Service (PBS), 12 staff offices that support the Agency, the Office of Inspector General (OIG) and the Civilian Board of Contract Appeals.

In FY 2009, GSA had 11,996 full-time equivalent (FTE) employees, including 20 PBS and three OIG FTEs for the American Recovery and Reinvestment Act (Recovery Act) of 2009. Staffing levels have steadily declined since 2003, a trend which is largely driven by efficiency improvements. GSA has a continuing commitment to its federal customers and the U.S. taxpayers to provide services in the most cost-effective manner possible. GSA delivers on this promise by steadily improving organizational performance even as staffing levels decline.

Pie chart showing the full-time equivalent breakdown by organization. Values are as follows:
PBS: 6,372; 53%.
FAS: 3,600; 30%.
Other Staff Offices: 2,024; 17%.
Total full-time equivalent is 11,996.

Federal Acquisition Service

FAS is the lead organization for procurement of products and services (other than real property), for the federal government. FAS leverages the buying power of the government by consolidating federal agencies requirements for common goods and services. FAS provides a range of high-quality and flexible acquisition services that increase overall government effectiveness and efficiency. FAS business operations are organized into four business portfolios based on the product or service provided to customer agencies: Integrated Technology Services (ITS); Assisted Acquisition Services (AAS); General Supplies and Services (GSS); and Travel, Motor Vehicles and Card Services (TMVCS). The FAS portfolio structure enables GSA and FAS to provide best value services, products and solutions to its customers by aligning resources around key functions.

Public Buildings Service

PBS is the largest public real estate organization in the United States, providing facilities and workspace solutions to more than 60 federal agencies. PBS aims to provide a superior workplace for the federal worker and superior value for the U.S. taxpayer. Balancing these two objectives is PBS’s greatest management challenge. PBS’s activities fall into two broad areas. The first is space acquisition through both leases and construction. PBS translates general needs into specific requirements, marshals the necessary resources, and delivers the space necessary to meet the respective missions of its federal clients. The second area is management of space. This involves making decisions on maintenance, servicing tenants and ultimately, deciding when and how to dispose of a property at the end of its useful life.

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