Enterprise Infrastructure Solutions Transition

One of the government’s top priorities for telecommunications is the transition of services from the expiring Networx, WITS 3, and the Local Telecommunications Services (legacy) contracts to Enterprise Infrastructure Solutions.

The transition is an opportunity for agencies to modernize telecommunications and IT services — planning and executing an effective and efficient transition from the expiring contracts to EIS will help your agency avoid disruptions and added costs.

Authorized users

GSA updates the Networks Authorized User List [XLSX - 58 KB] of agencies authorized to use the expiring contracts (see Section H.2.3a and b of those contracts) as we enforce the eligibility condition for the extension of expiring contracts. 

Use of the expiring contracts will be further restricted by the limitations process and the freeze on modifications and orders.

Transition timeline and deadlines

All agencies using expiring contracts must meet these critical dates to ensure services are transitioned to EIS or another contract vehicle without impact to mission operations:

Several local telecommunications contracts are set to expire before May 31, 2026, and will not be extended. Agencies with inventory on a contract ending before May 31, 2026 must transition services on the contract before the contract end date. To learn more about these contract expiration dates and how they may impact your services, visit the Networx, WITS, and Local Telecommunications section of our Legacy IT Contracts page.

Transition support

We will manage the transition timeline and help agencies transition existing services to the replacement EIS contracts to ensure continuity of services. 

Solutions brokers

Our dedicated team of solutions brokers can help navigate your agency’s telecom acquisition and execute task orders.

GSA Public Buildings Service

• Contact your Public Buildings Service National Account Manager after task order award to plan for infrastructure upgrades.

Transition Coordination Center

The Transition Coordination Center provides customer support, training, self-help tools, and templates to transition agencies. We can help you:

• Collect, validate, and maintain the transition inventory that reflects active services on all expiring contracts.
• Collaborate with contractors to facilitate a successful transition.
• Execute transition strategy and project management.
• Select contractors and place orders.
• Track and report transition progress, transition inventory, and all agency inventory.

Transition Inventory

We maintain a transition inventory to capture expiring Networx, WITS 3, and Local Telecommunications Services contracts. 

TI is a collection of agency data compiled at the Service Instance Record level. A SIR reflects a summarized roll-up of a current base service composed of legacy contract data for both active and disconnected services. We validate the TI monthly and update data to account for new records, disconnected services, and changes.

E-MORRIS

Authorized agency users can access the TI using the E-MORRIS application. Each agency needs to have at least one user with E-MORRIS access in order to manage the TI data. GSA recommends having multiple users with E-MORRIS accounts as backup. These users can access and download TI data, and view transition progress tracking statistics based on the AB Codes and AHCs identified during the registration process.

Each agency was expected to review and confirm the validated TI no later than October 31, 2016. The TI is used for tracking and reporting transition progress, so your agency should continue to monitor TI for accuracy and:

• Identify agency points of contact responsible for managing the transition inventory.
• Identify exceptions and missing inventory.
• Update or requesting access to E-MORRIS and the TI module.
• Retrieve and review the data to confirm ongoing updates and changes.
• Provide feedback to the GSA Transition Coordination Center.

Transition Inventory user guide [PDF - 4 MB] [PDF - 4 MB]

Transition Inventory frequently asked questions [PDF - 245 KB] [PDF - 245 KB]

For questions about TI, contact eistcc.inventory@gsa.gov.

All Agency Inventory

The All Agency Inventory extends current TI SIRs to a more detailed level. The data is based on active services only and does not include disconnects. AAI data includes Contract Line Item Numbers, Service Enabling Device CLINs, features, bandwidth, and other data elements not included in TI. AAI data can help agencies develop Fair Opportunity solicitations and subsequent service orders.

AAI uses business rules, technical specifications, and contract requirements to transform data received from contractor inventory, billing, and orders for expiring contracts into a common format, thereby reducing the need for individual agency data collection and saving time. Data is normalized using relationships and other attributes to reduce data redundancy and improve data integrity. Current contract data is mapped to primary and secondary EIS services, CLINs, Core Based Statistical Areas, and other contract components.

Contact your GSA solutions broker to discuss your agency’s FO requirements and request AAI from the TCC inventory team.

Our All Agency Inventory user guide [DOCX - 1 MB] explains the components of AAI, including data sources, available data fields, reports, the process to request AAI, and how to report issues.

Transition progress

The EIS Transition Progress Tracking Report [DOCX - 2 MB] [DOCX - 2 MB] provides a monthly status of transition progress from the expiring Networx, WITS 3, and Local Telecommunications Services contracts.

Transition is complete when:

• 100% of Transition Inventory Service Instance Records have been disconnected as reported by Networx, WITS 3, and Local Telecommunications Services.
• Business Volume Reduction reaches 100%.

As of 1/31/2025, there are 188 agencies that have completed transition including 6 large, 16 medium, and 166 small. Completed transitions can be searched below.

Data reported as of 01/31/2025

Stay connected

• Join the EIS Interact community today! This is where vendors and customers share and discuss information.
• Download the Transition Strategy and Management Plan [PDF - 1009 KB] [PDF - 1009 KB] for a more detailed discussion of GSA’s program-level, governmentwide approach to managing a successful transition to EIS, including strategic lessons learned.
• Review Lessons Learned from previous transitions and find guidance for planning and executing your transition in the Transition Handbook [DOCX - 558 KB] [DOCX - 558 KB].
• Review the EIS Bulletin Summary [DOCX - 26 KB] for brief, hard-hitting tips for specific topics. Review topics and link directly to bulletins on GSA interact.

Resources

• Full Service Frequently Asked Questions - Find answers to questions related to GSA discontinuing full service on EIS.
• Full Service Transition Plan [PDF - 1 MB] - Find guidance for transitioning services from GSA’s Full Service Program to EIS, including processes for coordination among GSA, the agency, and the contractors for transitioning services.
• Lessons Learned [DOCX - 558 KB] - Review Lessons Learned from previous transitions and consider these in planning for and executing transition to EIS in Appendix C of the Transition Handbook.
• Predictive Analysis [PDF - 271 KB] - Use Networx installation intervals to aid EIS transition planning.
• Small Agency and Native American Tribe EIS Transition Plan [PDF - 368 KB]- Read this plan for an explanation of how GSA will assist small agencies and Native American tribes and work with the contractors.
• Transition Entities List [XLSX - 22 KB] - Review this table for a list of agency names, along with their respective AB Codes used to track transition.
• Transition Handbook [DOCX - 558 KB] - Refer to this handbook for information about activities to prepare for, execute, and track transition to EIS.

Training videos

• Introduction to SSAT (Solicitation and SOW Assistance Tool) - an instructional video for an overview of the SSAT tool.
• What is Transition?- a brief video introducing the topic of agency transition to the EIS contract vehicle.
• Mitigating Transition Delays Workshop - Industry and Government discussion of issues that delay implementation and strategies to mitigate them (October 31, 2019)
• Collaboration with GSA’s Office of Public Buildings Service Workshop - Considerations for infrastructure impacts, understanding PBS’ landlord role and PBS managed properties (June 20, 2019)
• Transition Order Sequencing Workshop - Guidance and important factors regarding sequencing EIS orders (April 25, 2019)
• Inventory Assurance Workshop - Recommended steps and tools to assist agencies with transitioning inventory (March 28, 209)
• Workshop 6 - Industry Perspective on Providing High Quality EIS Proposals (May 31, 2018)
• EIS Use Case Reviews - Approaches for Fair Opportunity Solicitations (May 17, 2018)
• Full Service Workshop 5 - A Case for Modernizing Voice Service (April 26, 2018)
• Full Service Workshop 4 - EIS Transition Planning for GSA Managed VoIP Customers (March 15, 2018)
• Full Service Workshop 3 - Mapping the Full Service Delivery Model to EIS (February 8, 2018)
• Modernization and Acquisition Approaches for EIS Solicitations (February 1, 2018)
• Full Service Workshop 2 - GSA Managed TDM-based PBXs (January 10, 2018)
• Full Service Workshop 1 - Report 24 (December 14, 2017)

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