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Office of Travel, Motor Vehicle, and Card Services

The Travel, Motor Vehicle and Card Services (TMVCS) portfolio is responsible for establishing, managing, and delivering efficient and customer-centric travel, transportation, charge card, and motor vehicle products and services to the federal government. The following program offices allow TMVCS to accomplish this:

Office of Acquisition Operations

This office supports all areas of TMVCS, developing and executing their acquisitions as well as supporting the TMVCS program management offices, industry partners, and government customers both internal and external. Acquisition Operations is responsible for:

Office of Charge Card Management

The sole responsibility of this office is to manage the General Services Administration (GSA) SmartPay Program.

SmartPay:

  • Includes 350 participating federal agencies/organizations/tribal governments.
  • Is the largest government charge-card program in the world.
  • Helps agencies avoid an estimated $1.8 billion in annual administrative costs.
  • Receives an estimated $245 million annually in agency refunds.

Office of Motor Vehicle Management (MVM)

This office is comprised of GSA Fleet and GSA Automotive

GSA Fleet is the second largest non-tactical federal fleet in the U.S. government; with currently over 214,000 vehicles, and 75 federal agency customers. 

Services include vehicle leasing of:

GSA Automotive specializes in the acquisition of vehicles, and is designated a mandatory source for vehicle purchases made by all federal government agencies under FPMR 101-26.501. GSA Automotive:

  • Offers discounts below dealer invoice on top selling models
  • Purchases an estimated 70,000 vehicles annually

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Office of Travel and Transportation

The Center for Travel Management aligns GSA travel program provides a shared, governmentwide, operational solution that enables customers to manage their travel efficiently. This shared service maximizes the utilization of all GSA travel programs, such as:

The Center for Transportation Management provides customers with competitive rates, industry expertise, and proper management and control of transportation services of approximately $690 million in governmentwide spending. This office manages the Transportation, Delivery and Relocation Solutions (TDRS), Centralized Household Goods Traffic Management Program (CHAMP), and the Freight Management Program (FMP) which includes, but is not limited to the following services:

Both programs provide customers with access to GSA approved Transportation Service Providers (TSPs) who have a wealth of knowledge in the transportation industry, and can provide significant savings over commercial rates. GSA also has a Transportation Audit Division in place that prevents overpayments from taking place. GSA is required by statute to perform post-payment audits that allow customers to reduce their operating costs.

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CONTACTS

National Customer Service Center (NCSC)
(800) 488-3111


Travel Services, Motor Vehicle Services, Card Services