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Client Solutions

By strategically leveraging customer relationships, the Client Solutions Division supports the missions and goals of GSA and promotes the value of all PBS organizations and business lines.  Our work is guided by three key goals--customer intimacy, operational excellence, and innovation. We serve as the focal point for account management and congressional services, working closely with clients to develop strategic business plans for their real estate needs. 

The division is composed of two branches:  The Account Management Branch directs clients' real estate initiatives. The Regional Account Managers (RAMs) lead the region in addressing national customer issues through building customer relationships, understanding customer needs,and facilitating effective solutions.  Regional Customer Action Plans (RCAPs) provide PBS associates with the information they need to have before they begin transactions with PBS customers. Federal agency clients may direct any questions to the appropriate Account Manager(s) listed below.

The Congressional Services Branch is a single point-of-contact for congressional offices located in the region on all matters related to GSA.  Account managers in this branch partner partner with the appropriate GSA business lines to find solutions for Member’s issues such as coordination of transition services. 

See also PBS Policy Factsheets written in plain English.
 

Agencies Served Account Manager
Agriculture Marilyn Mann
marilyn.mann@gsa.gov
(404) 331-4803
Cell: (404) 433-4593
Commerce John Kolar
johna.kolar@gsa.gov
(404) 224-2226
Cell: (404) 433-6795
   
Congress Danny Sawyer
danny.sawyer@gsa.gov
(404) 331-0076
Cell: (404) 433-8348
Defense John Kolar
johna.kolar@gsa.gov
(404) 224-2226
Cell: (404) 433-6795
Education John Kolar
johna.kolar@gsa.gov
(404) 224-2226
Cell: (404) 433-6795
Energy Edward Zachary
edwarde.zachary@gsa.gov
(704) 344-6196 Ext. 29
Cell: (704) 904-3165
   
EPA John Kolar
johna.kolar@gsa.gov
(404) 224-2226
Cell: (404) 433-6795
HHS Danny Sawyer
danny.sawyer@gsa.gov
(404) 331-0076
Cell: (404) 433-8348
Homeland Security - Secret Service, CIS,
ICE, CPB, FEMA, TSA, Coast Guard
Edward Zachary
edwarde.zachary@gsa.gov
(704) 344-6196 Ext. 29
Cell: (704) 904-3165
HUD Jennifer Suggs
jennifer.suggs@gsa.gov
(404) 331-0082
Cell: (404) 433-8407
Interior - NPS, FWL, USGS Hillary Montgomery
hillary.montgomery@gsa.gov
(404) 331-0077
Cell: (404) 433-8346
Judiciary Team 4th Circuit: NC, SC
5th Circuit: MS
Charlotte Dobbs
charlotte.dobbs@gsa.gov
(404) 331-0057
Cell: (404) 216-1044

6th Circuit: KY, TN
11th Circuit: GA, AL, FL
Jackie Watson
jacqualine.watson@gsa.gov
(404) 331-0081
Cell: (404) 433-8389
   
Justice - ATF, DEA, FBI, U.S. Attorneys, Debra Miles
debra.miles@gsa.gov
(404) 331-0079
Cell: (404) 433-8347
Justice - Bureau of Prisons, EOIR,
DOJ (Main), Trustees, U.S. Marshals
Jennifer Suggs
jennifer.suggs@gsa.gov
(404) 331-0082
Cell: (404) 433-8407
Labor Hillary Montgomery
hillary.montgomery@gsa.gov
(404) 331-0077
Cell: (404) 433-8346
SBA Marilyn Mann
marilyn.mann@gsa.gov
(404) 331-4803
Cell: (404) 433-4593
SEC Debra Miles
debra.miles@gsa.gov
(404) 331-0079
Cell: (404) 433-8347
   
SSA Hillary Montgomery
hillary.montgomery@gsa.gov
(404) 331-0077
Cell: (404) 433-8346
State Jennifer Suggs
jennifer.suggs@gsa.gov
(404) 331-0082
Cell: (404) 433-8407
Transportation Travis Peterson
travis.peterson@gsa.gov
(404) 331-1677
Cell: (404) 989-0071
Treasury, IRS, GSA Danny Sawyer
danny.sawyer@gsa.gov
(404) 331-0076
Cell: (404) 433-8348
U.S. Postal Service John Kolar
johna.kolar@gsa.gov
(404) 224-2226
Cell: (404) 433-6795
Veterans Affairs Hillary Montgomery
hillary.montgomery@gsa.gov
(404) 331-0077
Cell: (404) 433-8346
All Others Marilyn Mann
marilyn.mann@gsa.gov
(404) 331-4803
Cell: (404) 433-4593

 

CONTACTS

Southeast Sunbelt Region Public Buildings Service
(404) 562-0263

Client Solutions (R4)
(404) 331-3584

Organization Page


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