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David McClure Appointed Associate Administrator of GSA Office of Citizen Services and Communications

GSA #10625

August 18, 2009
Contact: Caren Auchman, (202) 501-1231
caren.auchman@gsa.gov

WASHINGTON — The U.S. General Services Administration today announced the appointment of David McClure to serve as the Associate Administrator of the Office of Citizen Services and Communications.

The Office of Citizen Services fosters public engagement by using innovative technologies to connect citizens to government information and services. As part of this effort, OCSC runs the award-winning USA.gov, the official website of the federal government. This site is widely recognized as a leader in the use of new media and Web 2.0 technologies to bring government to citizens and citizens to government. Through its websites, call centers, publications, and other programs, OCSC facilitates more than 200 million citizen touchpoints a year.

“I am excited to serve in this administration and to lead the Citizen Services and Communications team at GSA,” said McClure. “This is an unprecedented opportunity to fulfill President Obama’s goal of a more citizen-centered government that is transparent, participatory, and collaborative. I look forward to continuing and expanding GSA’s important work in leveraging new technologies to bring government to the American people.”

McClure most recently served as the managing vice president for Gartner Inc.’s government research team. There, he managed the global government research agenda and analyst support and was lead researcher on government information technology management practices. McClure also served on the Obama-Biden Transformation, Innovation, and Government Reform Transition Team, which examined federal agency IT plans and status for the incoming administration. 

Before working at Gartner, McClure served as vice president for e-government and technology at the Council for Excellence in Government. Previously, McClure had an 18-year career with the Government Accountability Office, where he conducted wide-ranging reviews of major systems development and IT management capabilities in almost all major Cabinet departments and agencies. He also served as ex-officio member of the Federal Chief Information Officer Council from its inception in 1996 through 2001.

McClure has also provided key input on major federal government IT reform legislation, such as the Clinger-Cohen Act of 1996 that created federal government CIOs and IT business case requirements, and the e-Government Act of 2002. He is a three-time winner of Federal Computer Week's "Top Federal 100" (1998, 2001, and 2004) for impact on government IT directions and improvements.

McClure received his Bachelor of Arts degree and a master's in political science from the University of Texas, and a doctorate in public policy from the University of North Texas. He also completed post-graduate work in IT management at Harvard and George Washington universities. 


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GSA provides a centralized delivery system of products and services to the federal government, leveraging its enormous buying power to get the best value for taxpayers.

  • Founded in 1949, GSA manages more than 11 percent of the government’s total procurement dollars and $24 billion in federal assets, including 8,600 government-owned or leased buildings and 213,000 vehicles.
  • GSA helps preserve our past and define our future, as a steward of more than 480 historic properties, and as manager of USA.gov, the official portal to federal government information and services.
  • GSA’s mission to provide superior workplaces, expert technology solutions, acquisition services, purchasing and E-Gov travel solutions and management policies, at best value, allows federal agencies to focus on their core missions.

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