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Need Help with Your Information Technology (IT) Acquisition?

We want to provide you with outstanding customer service. Whether you are a federal, state, or local customer, or an industry partner, we strive to answer your questions, resolve your issues, and help identify the best information technology (IT) solutions to help you improve acquisition efficiency and ensure cost savings. We've created the IT Customer Service Center (IT-CSC) to help you with your IT acquisitions.

Contact us

Please choose from the options below to get self-service help related to GSA IT acquisitions:

Escalate your issue or inquiry

If at any point during your inquiry or issue resolution, you require a specialized program expert to meet your needs, ask us to escalate your issue to a customer advocate.

Customer advocates can help you resolve customer service requests that are complex, long-standing, or require involving GSA's IT leaders and managers. They will:

  • Manage your inquiry or issue;
  • Contact you directly; and
  • Work with you to resolve your customer service request.

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The shortcut to this page is www.gsa.gov/itshelp.


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