PBS Account Management
Regional Account Managers
A Regional Account Manager (RAM) is the customer advocate within the Region. They develop and manage relationships with Level 3 customers, feed information to Transaction Managers and the organization about customers, and bring customer concerns to the attention of regional leadership.
| Agency | RAM | Telephone |
|---|---|---|
| Department of Agriculture | Justin Owens | 215-446-5712 |
| Department of Defense | Peggy Murr | 215-446-2888 |
| Department of Health and Human Services | Pedro Viera | 215-446-4534 |
| Department of Homeland Security | Peggy Murr | 215-446-2888 |
| Department of Justice | Peggy Murr | 215-446-2888 |
| Department of Labor | Pedro Viera | 215-446-4534 |
| Department of Treasury | Dorothy Grosick | 215-446-4569 |
| Department of Veteran's Affairs | Dorothy Grosick | 215-446-4569 |
| Judiciary | Pedro Viera | 215-446-4534 |
| Social Security Administration (HQ) | Pat Zucca, Lead RAM | 215-446-2889 |
| Social Security Administration (Region 3) | Pedro Viera | 215-446-4534 |
| Securities and Exchange Commission | Dorothy Grosick | 215-446-4569 |
| Small Business Administration (SBA) | Dorothy Grosick | 215-446-4569 |
| United States Postal Service | Pedro Viera | 215-446-4534 |
| All Others | Dorothy Grosick | 215-446-4569 |
