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Customer Self-Service Resources

Guide/Matrix of Technology Contracts

Refer to the Reference Guide to GSA Technology Contracts to find one that best suits your needs. This useful guide includes benchmarks of GSA's technology contracts against commonly used contracting officer's criteria (Contract Ceiling Amount, Labor Rates for Geographical Areas, and Contract Access Fee).

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How to order instructions

Browse the How to Order instructions.

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Sample Statements of Work (SOW)

Use our technology-oriented SOWs to help you efficiently create a technology or professional services acquisition.

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Get assisted acquisition, project management, and financial services

Our Assisted Acquisition Services staff can manage your next IT or professional services acquisition for you.

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Get Customer Service (Government Technology Customers)

If you have experienced an issue with your acquisition for GSA's Technology and Telecommunications products and services please contact our customer service representatives: GSA Technology Solutions at (855) ITaid4U ((482-4348) Monday-Friday or ITCSC@gsa.gov

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Get Customer Service (Technology Business Partners)

The Vendor Support Center (VSC) has a staff ready to assist business partners/vendors. Vendors may contact the VSC staff Monday - Friday, 8:30 a.m. - 5:30 p.m. Eastern Time, at (877) 495-4849, or via email at vendor.support@gsa.gov.

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