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Airline Pet Policy

Airline Carrier Pet Acceptance and Accommodation Costs

Although pet acceptance and accommodation costs are not part of the City Pair Program, government travelers still may need to travel with a family pet or service animal. Below are some fast facts and guidelines to consider when traveling with a pet or service animal followed by direct links to each of the City Pair Program’s participating airline carrier’s pet and service animal policies for your convenience. 

Fast Facts about Traveling with Pets

  • Reservations must be made ahead of time for pets directly with the airline’s reservation agent (not a part of the City Pair Program). Non refundable fees apply per segment (fee varies with each airline). There is a pet capacity on each flight first booked first served;
  • In most cases the costs for pet carriage is not a reimbursable travel expense. You should check with your government agency’s travel policy official to determine if pet travel is reimbursable;
  • Pets are conditionally accepted and must not pose a threat or hazard;
  • There are size, age, and weight restrictions - not all breed of animals are accepted;
  • Kennel size requirements must be met to be allowed on the flight;
  • Certain vaccinations and health certificates are required;
  • Certain counties and/or airports have quarantine  restrictions upon entry;
  • Pets are not accepted when in extreme weather forecasts (i.e. under or over certain temperatures);
  • Many times it is a traumatic experience for pets that are checked as baggage/cargo. Travelers should check with your veterinarian to see if a tranquilizer is a good option and what dosage is appropriate, if any;
  • Pets of an appropriate size/weight may be able to travel in cabin on (most) non-stop domestic flights only with certain carriers. Pets may not be able to travel on connect flights. On international flights pets may have to be shipped as cargo; and
  • If travel is on an international flight with a code share partner of the airline, you must check the operating airline’s pet policy and fees.

Fast Facts about Traveling with Service Animals

  • Passengers may need to notify disability counter prior to traveling;
  • Passengers must provide current documentation prior to traveling;
  • Service animals are allowed on domestic and international flights with some restrictions that vary per airline;
  • Animal size restrictions do exist and vary per airline; and
  • There is no extra charge to travel with service dogs. 
Airline Policy  (Nongovernment Website) Additional Information
JetBlue

Cabin/Check Pet  

Service Animals

JetBlue operated flights only accept pets in the aircraft cabin.
Delta

Cabin/Check Pet

Service Animal

 
American Airlines

Cabin/Checked Pet

Service Animals

 
US Airways

Cabin/Checked Pet  

Service Animals

US Airways operated flights only accept pets in the aircraft cabin.
Hawaiian

Cabin/Checked Pet

Service Animals

 
Southwest

Cabin/Checked Pet

Service Animals

 
United

Cabin/Checked Pet

Service Animals

 
Sun Country

Cabin/Checked Pet

Service Animals

 

 

CONTACTS

Travel Programs
1(888) 472-5585


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