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Serving the Spanish-Speaking

GSA’s Office of Citizen Services and Innovative Technologies provides individuals access to information and services they require from their government in whatever medium they prefer – web, mobile, print, e-mail or telephone. These services are also available to Spanish speakers through the following:

GobiernoUSA.gov, the official Web portal of the U.S. government in Spanish;

Mobile GobiernoUSA.gov, a Spanish-language mobile version of the site to access government information on the go;

Social Media - GobiernoUSA.gov’s presence in Spanish offers users a choice to interact with the government directly from their computers or mobile devices:

E-mail - Responses in Spanish to inquiries received via e-mail through GobiernoUSA.gov;

Phone - Responses in Spanish to telephone calls received at our toll free number at 1 (800) FED INFO (333-4636);

Publications - Free publications in Spanish on a wide variety of topics distributed through Pueblo, Colorado;

Alerts via e-mail and RSS feeds in Spanish. Users can subscribe to both of these services from GobiernoUSA.gov;

Targeted outreach campaigns to Hispanic media throughout the United States and Puerto Rico. Public Service Announcements in Spanish are distributed to:

  • TV
  • Radio
  • Web
  • Print

OCSIT also provides government-wide leadership by leading the Government Multilingual Websites Group. This group, composed of federal, state and local government web managers, works to expand and improve web content in languages other than English, and supports Limited English Proficiency (LEP) initiatives.

CONTACTS

Laura Godfrey
(202) 208-3584


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