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Telecommunications and Network Services

The Greater Southwest Region's Network Services Division manages voice and data systems for federal agencies in most government-owned and leased buildings in our five-state region: Texas, Oklahoma, Arkansas, Louisiana and New Mexico. 

The following services are available - call us today to install or update your current equipment! 

  • Local and long distance dial tone services
  • Wire and cable installation and support
  • Voice mail  
  • Wireless solutions including cellular, microwave and optical 
  • Installation of equipment / support services 
  • Project integration including design, procurement, installation and follow-on support
  • Telecommunications services needed to move into a new facility 
  • Satellite services 
  • Audiovisual services 
  • Teleconferencing support 
  • Customer moves, adds and changes 
  • Financial management and centralized billing 
  • "First/last mile" commodities and services including key systems, hubs, routers and switches, and help desk services.

GSA is committed to providing agencies with the highest quality service available in the telecommunications industry today.  We provide a variety of value-added support and professional expertise in the acquisition of telecommunication services and equipment.

GSA can help agencies procure the newest telecommunications products and services that best support their missions using fully competed contracts. Most importantly, our professional telecommunication managers help agencies sort through the maze of technological options.

CONTRACTS

GSA offers a variety of contracts, local and long distance to fulfill needs for internet access, email, technical assistance and support and telecommunications infrastructure. Contracts available are locally awarded IDIQ contracts, Local Services Acquisition, Metropolitan Local Services Acquisition, Telecommunications Expense Management Services, Local Services Acquisition-2, and Networx.

These contracts are fully competed in accordance with Federal Acquisition Regulations to deliver any telecommunications infrastructure requirement. Let us be your one-stop shop for any office building, campus, or base environment to deliver any level of demand for equipment – (e.g. routers, switches), support services (e.g. systems integration, operations support) and billing services.

The above contracts also cover a full spectrum of wireless communications solutions including cellular phones with local, regional, national or international calling plans, paging equipment and services as well as satellite services.

GSA leverages the government’s buying power to obtain a full range of end-to-end telecommunications products and services using these region-specific contracts and national contracts to offer large scale volume pricing.

On November 24, 2009, the Greater Southwest Region awarded the TelServ contract in support of the purchase of telecommunications equipment and services.  This contract offers telecommunications equipment and labor in direct support to federal agencies within Region 7. The contract allows the federal agencies the ability to place orders directly with the vendors or seek the assisted services offered by the GSA/FAS Region 7 staff. This initiative will provide federal agencies the ability to procure comprehensive telecommunications equipment and services, that will streamline the ordering and management of projects and services, and ultimately lower the total cost of commercial products and services.

The TelServ award is made to an 8(a) Service Disabled Veteran Owned business, AmeriCom Automation Services, Inc of Las Cruces, New Mexico.  This contract is a fully competed Indefinite Delivery Indefinite Quantity (IDIQ) Firm Fixed Price (FFP) direct order, direct bill non-mandatory single award contract for a five year period, one base year and four option years.  The contract value is set at $49.5M.  The minimum per order value is set at $50.00 and maximum per order value is set at $1.5M.  Check here to view the "User Guide" and "Brochure".

SERVICES

Federal agency clients can order phones, internet access, fulfill project integration requests or direct any other question by using our contact in the upper right corner.

Besides assisting agencies in sorting through the maze of technological products and services, we also assist agencies in acquiring equipment and services by defining requirements, identifying solutions, ordering services and managing the ongoing provision of services, to include billing operations

Once requirements are defined, we will assist agencies with implementing, integrating, deploying and training on equipment and services; maintain and manage telecommunications services and equipment.

A variety of advanced voice communications (dial tone) and data transmission facilities are offered to federal agencies on a common-user basis.


The shortcut to this page is www.gsa.gov/r7telecom.


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