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Office of Enterprise Infrastructure

The Office of Enterprise Infrastructure operates GSA's information technology infrastructure systems, which support GSA's business and management applications for all headquarters and regional offices, including our European and Asian overseas offices. The Office of Enterprise Infrastructure provides the following services:

  • Network Operations Support
  • Service Desk and Local On-Site Support
  • PC Management
  • Smart Phone/Cell Phone Management
  • Anytime, Anywhere on Any Device (A3) Services
  • VoIP Services and Support
  • Remote Access Support
  • Active Directory Services
  • Wide Area Network Management
  • Networking Infrastructure and Security Services
  • Video Services
  • Remote Meeting Services
  • Program Management

Many of these services are tracked through performance metrics. All are available through the GSA IT Service Desk.

The Office of Enterprise Infrastructure also provides Office of the Chief Information Officer staff in each region to ensure quality on-site support to all GSA staff.

 

CONTACTS

David Alexander Shive
(202) 501-6468

Jason Donow
(202) 694-8123

Brian Muolo
(703) 605-9120


network operations, help desk, remote mail, wide area network, email, local support