Roadside Assistance

A majority of new vehicle warranties will cover the cost of vehicle rental and/or expense reimbursement during the specified warranty period. In most situations, this is true when the repair work is covered under warranty and the vehicle has to stay for an extended period of time. Please be advised that services can vary by dealer, and, of course, manufacturer. For specific terms and conditions, please refer to the vehicle owners’ manual pertaining to customer assistance and/or contact your Roadside Assistance advisor. See below for an overview of manufacturer coverage, and contact information.

GENERAL MOTORS

General Motors 24/7 Roadside Assistance provides the following services during their new vehicle limited warranty period, which is five years/100,000 miles (light-duty vehicles ONLY):

• Emergency towing (to closest dealer from a legal roadway)
• Flat tire changes (spare installed)
• Fuel delivery ($5 worth of fuel delivered on the road)
• Jump starts (at home or on the road)
• Lockout service (keys locked inside vehicle)

FORD

Ford's 24/7 Roadside Assistance provides the following services during the first five years or 60,000 miles:

• Emergency towing (to closest dealer from a legal roadway)
• Flat tire changes (spare installed)
• Fuel delivery ($5 worth of fuel delivered on the road)
• Jump starts (at home or on the road)
• Lockout service (keys locked inside vehicle)

CHRYSLER

Chrysler LLC 24/7 Towing Assistance covers all current model Chrysler, Dodge, and Jeep cars, and light trucks, sold between 2003 and 2012,and having  a 3 year/ 60,000 mile limited warranty. For additional questions about coverage on one of these vehicles, refer to the owners’ manual or contact the manufacturer directly.

• Emergency towing (to closest dealer from a legal roadway)
• Jump starts (at home or on the road)

For vehicle models beginning in 2013, roadside assistance (5 years/100K miles) includes these items:

• Emergency towing (to closest dealer from a legal roadway)
• Jump starts (at home or on the road)
• Fuel delivery (2 gallons worth of fuel delivered on the road)
• Lockout service (keys locked inside vehicle)
• Flat tire changes (spare installed)

HYUNDAI

Hyundai Roadside Assistance is provided on all 2011 and newer model year Hyundai vehicles for a period of 60 months/unlimited miles.

To receive assistance call (800) 243-7766 and provide a representative with the following information:

• That it is a US Government vehicle owned by GSA Fleet
• Your name
• Vehicle Identification Number (VIN), located on the driver’s side dashboard
• Vehicle mileage
• Vehicle location
• Description of your vehicle’s problem

Coverage:

• Towing to the nearest Hyundai dealership or authorized service facility
• Roadside services:
• Dead battery/jump start
• Flat tire change
• Lock-out service (keys locked in car)
• Gas delivery (up to three gallons where permissible, at no charge when you run out)

For additional information, restrictions, and exclusions please reference Hyundai’s website at Assurance Roadside Assistance.

ROADSIDE ASSISTANCE CONTACT INFORMATION

A roadside assistance customer service representative will contact a local service provider to get help as quickly as possible. This service is available throughout the 50 states, Puerto Rico, the Virgin Islands, and Canada. The Vehicle Identification Number (VIN), make/model, color, license plate, and current location are needed when contacting a roadside service representative.

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