Karen Poole - Acting Associate Administrator for Small Business Utilization
Karen Poole is the Acting Associate Administrator for the Office of Small Business Utilization at the U.S. General Services Administration.
In that role, Poole leads a team of business specialists and policy experts who advocate for small companies, including those owned by women, minorities, socially and economically disadvantaged individuals, and Armed Forces veterans. Poole is GSA’s liaison to the U.S. Small Business Administration.
Before that, Poole served as a senior policy advisor for small business contracting matters within the Office of Small Business Utilization. Poole works virtually out of GSA’s Heartland Regional Office in Kansas City, MO, which gives her a unique perspective of the country’s small business landscape. She has educated government contracting professionals and small business owners at events nationwide and was responsible for writing and implementing small business-friendly regulations for GSA.
Poole started out with GSA in 1991 in the Public Buildings Service as a Contracting Officer. She is best known for her leadership and contracting expertise in completing the Thomas F. Eagleton United States Courthouse in St. Louis, MO, the Richard Bolling Federal Building renovation in Kansas City, MO, and the building and renovation of Presidential Libraries nationwide.
Poole holds a Bachelor’s degree in the Science and the Arts from Central Missouri State University, a Masters in Government and Business Administration from DeVry University, and a Masters Certificate in Project Management from George Washington University.