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Federal Mail Executive Committee Training Competency Model

The model is designed to establish standards used to develop federal mail managers and staff to attain necessary knowledge, competence, and skills.


Model and Link                                                                                               File Size
Agency Mail Manager DOC-95k
Mail Center Manager DOC-94k
Program - Level Mail Manager - Customer Training DOC-69k
Mail Center Worker DOC-69k





Cynthia Patterson
(703) 589-2641

Derrick Miliner
(202) 273-3564

Federal Mail