GSA Customer Support
GSA offers a variety of support services.
| National Customer Service Center provides GSA acquisition customers with assistance and information about purchase orders, shipments, billing, and schedules. |
| e-Resolve is an online, self-service tool that allows customers to directly report problems with a requisition or GSA Global Supply order shipment. |
| Customer service directors provide personal assistance to GSA acquisition customer accounts. |
| Vendor Support Center is an online resource and call center for vendors to get information, review and report sales, and fulfill contract administration requirements. |
| Real Estate National Accounts Program partners with GSA's real estate customers to help strategically plan and satisfy their unique business objectives. |
| National Contact Center (for the public) connects citizens and consumers with specially trained staff who answer questions in English and Spanish about all aspects of the federal government. |
| GSA regional offices offer local support to GSA customers and government vendors throughout the 50 states, U.S. territories, and overseas. |
| DOD Customers offers a wide variety of programs and tools that DOD customers can use in support of their mission. |
| Public Buildings Services Industry Relations increases awareness of PBS contracting opportunities, while maximizing access to appropriate program information and supporting Industry efforts to do business with GSA. |
| Additional online billing resources and tools |
