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IT Schedule 70 Frequently Asked Questions (FAQs) for Industry Partners

Before you receive a contract

  1. How do I get on IT Schedule 70?
  2. Where can I find the solicitation document and package?
  3. How do I submit my offer?
  4. What is the difference between MAS express filing and filing regularly?
  5. How many years of past performance do I have to show for the offer? For open ratings?
  6. How soon will my open ratings report expire?
  7. Is there a restriction on how long a company has to be in business before it can get a contract?
  8. A new solicitation refresh (a new version of the solicitation) came out after I submitted my offer. What should I do?
  9. How do I obtain a digital certificate?
  10. Can I obtain digital certificates from GSA?
  11. How long does it take to get a digital certificate?
  12. Who is the "offeror"?
  13. How long does it take to get awarded?
  14. Whom do I contact after I submit my offer?
  15. Whom do I contact if I have not heard anything within 14 days after having submitted my offer?

After you receive a contract

  1. How do I add or change items to my already awarded contract?
  2. Our contract has expired. What do I have to do to renew the contract?
  3. Can I reinstate a contract after it has expired?
  4. Once awarded, how do I market my contract to get more sales?
  5. How do I put my items on GSA Advantage!® after I am awarded a contract?
  6. Which contracting officer currently has my offer?
  7. I never received a welcome letter. Who is my contracting officer?
  8. Why was my contract cancelled?
  9. Who is my GSA contract representative?
  10. What is a contractor team arrangement under GSA IT Schedule 70?
  11. Where can I find information specifically for small businesses?
  12. What is the difference between software maintenance as a product vs. software maintenance as a service?
  13. How is GSA awarding contracts for products made in China?
  14. In Trade Agreements 52.225-5, "substantially" transformed is very subjective. Does it mean 95 percent owned or controlled, or does it mean as little as 51 percent owned or controlled?
  15. How do I use eBuy?

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Before you receive a contract

1. How do I get on IT Schedule 70?

Learn more at How to get on Schedule 70. Contact us 24 hours a day, Mon - Fri by phone at (855) 482-4348 or e-mail ITCSC@gsa.gov.

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2. Where can I find the solicitation document and package?

Find the solicitation on FedBizOpps.

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3. How do I submit my offer?

IT Schedule 70 accepts only electronic offers. To submit electronically, go to eOffer.

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4. What is the difference between MAS express filing and filing regularly?

MAS Express:

  • Is limited to industry partners who have been in business a minimum of two years and have had at least $100K sales;
  • Has shorter offer processing; and
  • Is limited to offers with specific SINs 132.8, 132.12, and 132.50.

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5. How many years of past performance do I have to show for the offer? For open ratings?

The company must show two years of past performance. Those records are used for the offer and for open ratings.

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6. How soon will my open ratings report expire?

Open ratings reports are good for one year from the date of issuance from open ratings (now D & B).

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7. Is there a restriction on how long a company has to be in business before it can get a contract?

MAS Express requires two years. IT Schedule 70 requests two years of past performance.

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8. A new solicitation refresh (a new version of the solicitation) came out after I submitted my offer, what should I do?

You will receive an amendment for inclusion in the final contract.

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9. How do I get a digital certificate?

Get a digital certificate on eOffer.

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10. Can I obtain digital certificates from GSA?

No, GSA is no longer offering complementary digital certificates per DUNs number. You must purchase any additional certificate at your own expense. To find out more, visit the Digital Certificates web page on eOffer.

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11. How long does it take to get a digital certificate?

It takes seven to 14 days after submission of notarized paperwork. Digital certificates must be updated every two years.

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12. Who is the "offeror"?

The offeror is the industry partner submitting an offer.

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13. How long does it take to get awarded?

We strive to process each offer within 120 days or less. Each offer is unique and varies in complexity, requiring different levels of negotiation.

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14. Who do I contact after I submit my offer?

You will be notified of the contracting officer assigned to the offer within 14 days.

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15. Who do I contact if I have not heard anything within 14 days after having submitted my offer?

Contact us 24 hours a day, Mon - Fri by phone at (855) 482-4348 or e-mail ITCSC@gsa.gov.

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Before you receive a contract

 

16. How do I add or change items to my already awarded contract?

You can request a modification on eOffer/eMod.

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17. Our contract has expired. What do I have to do to renew the contract?

Once an IT Schedule 70 contract has expired, it cannot be renewed — it must be submitted as a new offer. IT Schedule 70 is an open solicitation and new offers are accepted all the time.

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18. Can I reinstate a contract after it has expired?

No, you must submit a new offer if your contract expired.

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19. Once awarded, how do I market my contract to get more sales?

Read Steps to Success: Make the Most of Your GSA Contract (PDF, 2.73MB) for more information on marketing your contract.

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20. How do I put my items on GSA Advantage!® after I am awarded a contract?

Download the SIP Software from the Vendor Support Center.

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21. Which contracting officer (CO) currently has my offer?

You should receive a welcome letter after it is assigned to the contracting officer informing you of his or her name.

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22. I never received a welcome letter. Who is my contracting officer?

Contact us 24 hours a day, Mon - Fri by phone at (855) 482-4348 or e-mail ITCSC@gsa.gov to find out who your contracting officer is.

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23. Why was my contract cancelled?

You should have received notification of the cancellation with a written explanation. If you did not, contact the Office of IT Schedule Programs for assistance.

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24. Who is my GSA contract representative?

Go to GSA eLibrary, and type your company name or contract number (GS-35F-0000X) in the search bar and click "Search." Then, click on the company name in red. To the right of your company information is your GSA contract representative.

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25. What is a Contractor Team Arrangement (CTA) under GSA IT Schedule 70?

A CTA is an arrangement between two or more GSA Schedule contractors to work together to meet an agency's requirements. The CTA allows the contractor to meet the government agency needs by providing a total solution that combines the supplies and/or services from the team members' separate GSA Schedule contracts. It permits contractors to complement each other's capabilities to compete for orders for which they may not independently qualify. A customer benefits from a CTA by buying a solution rather than making separate buys from various contractors. Learn more about Contractor Team Arrangements.

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26. Where can I find information specifically for small businesses?

Learn more at the Office of Small Business Utilization.

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27. What is the difference between software maintenance as a product vs. software maintenance as a service?

Software Maintenance as a Product is billed at the time of purchase. Software maintenance as a product is used for the purpose of maintaining the operability and usability of the software product by utilizing published fixes to bugs via patches, updates, or upgrades. An example is the publishing of bugs or defect fixes via patches to keep the software current. Software maintenance as a product is now found under the terms and conditions for SINs 132-32 and 132-33 as those two software-related SINs are considered products. This reclassification allows for Software Maintenance as a Product to be billed at the time of purchase.

Software Maintenance as a Service is billed in arrears in accordance with 31 U.S.C 3324. Software maintenance as a service is purchased for the purpose of solving user identified problems using technical support outside the scope of software maintenance as a product — for example, when problems arise after implementation of software such as the software's incompatibility with the organization's IT infrastructure.

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28. How is GSA awarding contracts for products made in China?

Items that are not Trade Agreement Compliant are sometimes awarded due to error or misunderstanding, misstatement of fact, or confusion on the part of the offeror/contractor. Each instance where a non-compliant product is awarded must be addressed on an individual basis, as circumstances may be different for each case. The contracting officer must rely on the contractor’s self-certification. The responsibility to certify and to comply lies with the offeror/contractor pursuant to FAR 52.212-3(g)(4) Trade Agreements Certificate. This is appropriate because the offeror or contractor possesses the necessary detailed knowledge regarding the origin or parts, manufacturing site, and value-added process.

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29. In Trade Agreements 52.225-5, "substantially" transformed is very subjective. Does it mean 95 percent owned or controlled, or does it mean as little as 51 percent owned or controlled?

The word "substantial" does not have a concrete definition in the FAR, GSAR, or from FAS Acquisition Management. It is generally assumed that the article is more than 50 percent transformed in a designated country. If the offeror does not know if offered products qualify as substantially transformed, he or she should contact the U.S. Department of Commerce for a determination.

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30. Is the Federal Information Security Management Act (FISMA) incorporated into IT Schedule 70 Contracts? Is there a symbol for FISMA in GSA Advantage!® similar to 508 or other programs?

Solutions under Schedule 70 related to identity and access management (in particular SIN 132-60 A-E), must meet FISMA standards for identity and access management. There is not, however, a special FISMA designator for those offerings.

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31. How do I use eBuy?

Visit the eBuy website, and enter the contract number and password to view the RFQs submitted via eBuy under your SIN(s) and Schedule.

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