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USA.gov Launches Unprecedented Citizen Access to Vital Government Services

Revamped USA.gov features increased usability, free mobile apps; launch marks 10th anniversary

GSA #10679

July 2, 2010
Contact: Caren Auchman, (202) 525-8165
caren.auchman@gsa.gov

WASHINGTON – At midnight July 2, GSA launched a revamped USA.gov to improve access for the American people to vital citizen services. The citizens’ online gateway to their government features increased usability, new mobile applications for on-the-go instant access, and the fastest, most-comprehensive search function for government information.

“Revamped with direct input from the public, USA.gov leverages cutting-edge technology to provide faster, easier, more innovative government services directly to the American people,” said Dave McClure, GSA Associate Administrator of Citizen Services and Innovative Technologies. “Through mobile apps, citizens can leverage government information to make decisions affecting their daily lives, whether checking airport wait times in line at the airport or scanning a bar code at their local store to check for food and product recalls.”

The revamped USA.gov website, celebrating its 10th anniversary this year, offers a one-stop shop for government information. Highlighting the most requested government services and information, the new website showcases a host of public engagement platforms including government challenges, public dialogues, and performance dashboards. USA.gov’s new state-of-the-art search engine is nine times faster than the previous website and helps citizens navigate through government information with “related search-as-you-type” function.

Initially featuring the following 17 mobile applications, USA.gov anticipates expanding the number and invites the public to share feedback on apps they would find useful by using government information available on data.gov and usaspending.gov. The USA.gov mobile apps gallery features product recalls, U.S. Postal Service tools, U.S. Transportation Security Administration's MyTSA, USA.gov Mobile, National Institutes of Health’s mobile MedLine Plus and body mass indicator calculator, Environmental Protection Agency’s ultraviolet index, U.S. Department of Agriculture’s My Food-a-Pedia, National Renewable Energy Laboratory’s alternative fuel station locator and FuelEconomy.gov, Department of State’s America.gov mobile and U.S. embassy locator, EPA Mobile, FBI's most wanted, Federal Emergency Management Agency mobile, NASA app, and Veterans Affairs mobile.

GSA’s online citizen gateway USA.gov provides information from and links to more than 10,000 pages of federal, state, and local government information. Information on student loans, child care, small business licensing regulations, visa information, and more are available through USA.gov.

In addition to USA.gov, GSA’s Office of Citizen Services and Innovative Technologies provides helpful information to the public through its Spanish-language online gateway GobiernoUSA.gov, kids.gov, pueblo.gsa.gov, mymoney.gov, and consumeraction.gov. GSA’s National Contact Center provides phone access to the public at 800 FED INFO, publications, and other programs. GSA facilitates more than 245 million instances of public engagement each year.

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Founded in 1949, GSA manages more than 11 percent of the government’s total procurement dollars and $24 billion in federal assets, including 9,600 government-owned or leased buildings and 213,000 vehicles.

  • GSA helps preserve our past and define our future, as a steward of more than 480 historic properties, and as manager of USA.gov, the official portal to federal government information and services.
    GSA’s mission to provide superior workplaces, expert technology solutions, acquisition services, purchasing and E-Gov travel solutions and management policies, at best value, allows federal agencies to focus on their core missions.

USA.gov