Important Program Information
GSA to Transfer Fire Program to DLA
As part of a comprehensive Supply Transformation initiative, GSA collaborated with the Defense Logistics Agency (DLA) to transfer the Wildland Fire program to DLA. The Wildland Fire overview page displays key documents and program updates to assist customers with this transition.
For questions regarding DLA ordering processes, prices, billing, etc. please see the reference documents listed on www.gsa.gov/fireprogram.
Reporting Discrepancies/Quality Issues - DLA-fulfilled Orders
The document Customer Returns Process [PDF, 56KB] outlines the interim procedure in place for reporting order discrepancies and quality issues for orders fulfilled by DLA.
Reporting Discrepancies/Quality Issues - GSA-fulfilled Orders Only (orders filled prior to May 1, 2014)
Contact the GSA National Customer Service Center at (800) 525-8027, select option 2 for customer service and indicate the call is about a fire suppression item, or send an email to NCSCcustomer.firstname.lastname@example.org indicating "Fire Suppression" in the subject line.
Billing Problems/Inquiries - GSA-fulfilled Orders Only
Contact the GSA National Finance Center as follows:
USDA (including Forest Service & Cooperators (Activity Address Codes 12XXXX)
Quinda Burns, (816) 926-5715 or email: email@example.com
Department of the Interior (Activity Address Codes 14XXXX)
Deborah Toigo, (816) 823-2036 or email: firstname.lastname@example.org
Supervisor - Billings Unit
Lesley Schmidt, (816) 926-7985 or email: Lesley.Schmidt@gsa.gov
General inquiries to Billings Unit Help Desk:
GSA Wildland Fire Equipment Catalog
The 2013 Wildland Fire Equipment Catalog is available online.
U.S. Forest Service Specifications
USDA Forest Service specifications are now available from the USDA's Technology and Development Center site.
For additional GSA information, contact:
William (Bill) Hicks, (817) 850-8244