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National Account Managers (NAMs)

The National Account Managers (NAM) program was implemented in order to better support our customers' missions. Specifically, NAMs can provide information and assistance on the complete range of acquisition vehicles and solutions that FAS offers. 

Some of the major functions of a NAM are to:

  • Develop and manage FAS Strategic Account Plans across GSA portfolios;
  • Meet with customers for assigned strategic accounts;
  • Execute strategic account plans and manage agency contacts;
  • Gather customer intelligence and identify opportunities for GSA to assist other government agencies in the procurement of products and services;
  • Build relationships with senior-level agency officials; and
  • Serve as a liaison between internal FAS program offices and the customer.


National Account Managers


Andrea Azarcon Heller
(703) 605-9169
Department of State
U.S. Agency for International Development (U.S. AID)
Department of Justice (DOJ)


Jannine Wilkinson
(703) 605-2803 
Department of the Army
Department of Transportation (DOT)
Department of Treasury


Michael Williams
(703) 605-5755
Office of the Secretary of Defense (OSD)
Department of the Air Force (AF)
Department of Interior (DOI)


If your agency is not represented above, or you have questions regarding GSA's programs and offerings, please contact Tonya Butler at or (703) 605-9235.



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Ryan Smith
(215) 446-5017

NAM,NAMs,National Account Managers,Customer Service, DoD support, Civilian support