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Accident Management Center (AMC)

The Accident Management Center (AMC) provides GSA Fleet’s customer agencies and vehicle drivers with one-stop service for reporting accidents and incidents, coordinating vehicle repairs, and initiating third party claims.

The goals of the AMC are to:

  • Provide helpful and courteous service to our customers and vendors.
  • Obtain quality and timely repairs.
  • Minimize expenditures through estimate evaluations and effective negotiations using our qualified vendors.
  • Ensure compliance with contracting regulations.

Hours of operation are 6:00 a.m. to 6:00 p.m. Central Standard Time (CST).

Call (866) 400-0411, and select option 2.

Listed below are links to questions frequently asked of the GSA Fleet Accident Management Center; divided into four different subject matters.  Choose the one that best fits your needs.

Links to other helpful resources:

If you are located in the U.S. and require additional assistance please email .

The shortcut for the page is www.gsa.gov/accident.


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