Reimbursable Work Authorizations
Did you know you have access to real-time RWA information whenever you want?
eRETA provides real-time RWA information and copies of RWA documents -- Click Here to Learn More and Request Access
VCSS is GSA's upcoming consolidated source for billing statements. Starting July 2013, RWA bills will be reformatted and available in VCSS -- Click here to learn more of the VCSS transition plan, what the new bills will look like, and how to gain access this July
Questions and Feedback
RWA Program Questions & Feedback:
RWA Project-Specific Questions:
|Client Agency Strategy & Relationship Management Questions:||Contact your National Account Manager|
|FPDS (RWA Blocks 15A and 15B) Codes||Government-wide FPDS Codes (as of June 2012|
|FPDS (RWA Blocks 15A and 15B) Questions:|
Billing Questions (IPAC Customer):
Billing Questions (non-IPAC Customer):
Submit an RWA to GSA
After working with a GSA PBS representative to develop your agency's requirements, you may email your signed RWA Form 2957 to the region where the project and/or service will be delivered. Regions 2, 4, 5, 7, and 9 have centralized mailboxes for this purpose. For other regions, submit your RWA to the PBS representative you worked with to develop your requirements. To locate a PBS representative for assistance, please contact the RWA Manager in the region where the work will be delivered.
|Region 2 (NY, NJ, Caribbean)||R2RWA@gsa.gov|
|Region 4 (GA, TN, NC, SC, KY, AL, MS, FL)||R04.RWA.Team@gsa.gov|
|Region 5 (IL, WI, MN, IN, MI, OH)||R5RWAPRInbox@gsa.gov|
|Region 7 (TX, NM, OK, AR, LA)||R7RWA@gsa.gov|
|Region 9 (CA, AZ, NV, HI)||R9RWA.CFM@gsa.gov|
|For all other regions||Regional RWA Manager|
RWA Form 2957
The Reimbursable Work Authorization (RWA) Form 2957 provides written documentation of a formal agreement between GSA and a customer whereby GSA agrees to provide goods and/or services and the customer agrees to reimburse GSA's direct and indirect costs.
The most recent changes to the RWA Form 2957 occurred in February 2011. These changes included eliminating Billing Type C and Billing Type 7 as well as the corresponding purchase card fields. Additionally, the form now includes FPDS Funding Agency Code and FPDS Funding Office Code (Blocks 15A and 15B) to comply with Federal Acquisition Regulation requirements. To see the client letter regarding these changes, please click here.
For questions regarding the FPDS Funding Agency Code and FPDS Funding Office Code (Blocks 15A and 15B), please contact Michelle Coleman at firstname.lastname@example.org.
Paying with a Purchase Card?
If customers would like to use a purchase card to pay for reimbursable services, customers must mark “N” or “P” as the Billing Type and utilize www.pay.gov to pay GSA for goods and/or services rendered. Purchase Card payments in Pay.gov should be made using the GSA Finance Ft Worth Credit Card Form option in the Federal Agency list. Non-Federal Customers must prepay for all RWA goods and/or services. Federal Customers paying by purchase card must make payments via Pay.gov for each bill received.
RWA Customer Guide
Guidance, Tools, and Communications
- Standalone Option for Furniture Acquistion (SOFA) Laboratory Guidance (10/1/2012)
- Client Letter- RWAs for Above Standard Services during a Continuing Resolution (10/4/2011)
- Multiple Buildings on F & N Type RWAs - Pilot Extension (10/1/2012)
- Multiple Buildings on F & N Type RWAs - Pilot Study and Guidance (7/2011)
- Customer Guidance for Overtime Utility Services under Continuing Resolution - 1/2011 (Memo from PBS Commissioner Robert A. Peck regarding GSA reimbursement for OT Utility Services)
- Civilian Agency Year End Letter - FY13
- DoD Year End Letter - FY13
- American Recovery and Reinvestment Act RWA Receipt and Acceptance Procedures, For Tenant Agencies (4/1/2009)
- RWA File Checklist, For Tenant Agencies (updated 3/12/2009)
- Customer’s Guide to Additional Utility Services (updated 9/10/2008) (GSA now utilizes a standardized tool across the country to estimate additional (or overtime) utility services)
RWA Billing Information
Vendor & Customer Self Service (VCSS) - The Customer Portal of GSA's New Billing and Accounts Receivable (BAAR) System
The GSA Office of the Chief Financial Officer (OCFO) is implementing a new universal billing application for all GSA business lines. The Billing and Accounts Receivable (BAAR) application will replace all the disparate billing systems used agency-wide. BAAR will be implemented in three phases, with Phase II under development now. Phase II includes RWA billings and is scheduled for deployment in July 2013. The customer facing portal of BAAR is known as the "Vendor and Customer Self Service" Portal, or VCSS. Until BAAR and VCSS go live this summer, customers can continue to use the Billview application - see below for log-in instructions. For more information on BAAR and VCSS, how to obtain access, and development updates, please visit the GSA OCFO's site at www.gsa.gov/baar and select the "About VCSS" tab.
The Billview site allows users to view all previous RWA billings online. Bills can be retrieved searching by RWA number or by specific bill number .
New User? To request a user ID and temporary password, send an e-mail to
FW-ClientServices@gsa.gov. A response will be sent instructing the user how to establish a permanent password and how to log-in to Billview. For complete details on gaining access to the RWA Billview site please see this one-page document.
Note: In November 2007, GSA changed the format of its RWA billing statements to be more user friendly (see example here). The updated format was to address suggestions received by many of our RWA customers. As such you will notice that all billings dated October 2007 and earlier will display in the older format, whereas billings in November 2007 through present day will display in the newer format.
The shortcut to this page is www.gsa.gov/rwa.