Management Challenges Facing GSA
Each year, GSA’s Office of the Inspector General produces a report on “GSA’s Major Management Challenges.” Here are highlights of those management challenges:
Consolidation of Central Office Personnel to 1800 F Street NW - GSA faces the challenge of successfully bringing the majority of its functions in the Washington, D.C., area under one roof in FY 2013. GSA is looking at innovative ways to provide workspace to accommodate all employees concurrently.
Acquisition Programs - The GSA Schedules Program also referred to as Multiple Award Schedule and Federal Supply Schedule remain GSA’s largest procurement programs. As a result of its large size, effectively negotiating contractor’s best prices, enforcing contract compliance, and managing workload will be a challenge for GSA. Additionally, there are several issues with the proposed changes to the General Services Administration Acquisition Manual.
Organizational Structure – GSA is rebuilding, restructuring its organizations, and reassessing the agency’s current controls and systems. The Acting Administrator has initiated a comprehensive Top to Bottom review of the agency and its operations. The Acting Administrator has already centralized FAS and PBS regional budget and financial management under the Chief Financial Officer.
Protection of Federal Facilities, Personnel, and Information – GSA continues to provide employees and visitors with secure environments, increased risks of unauthorized access and terrorism have expanded the range of vulnerabilities traditionally faced by building operations personnel. GSA is in the process of combining enterprise-wide physical security, HSPD5-12, and emergency management responsibilities within the Office of Emergency Response and Recovery. This alignment will enhance the agency’s capacity to fulfill its missions, including those directed by HSPD-7 relating to critical infrastructure.
American Recovery and Reinvestment Act of 2009 - GSA’s implementation of the Recovery Act will continue to challenge the agency. GSA has been challenged by the Recovery Act from the beginning. The increased workload from the Recovery Act was a major challenge for GSA’s workforce. Although many of the projects will be completed in the near future, obtaining funding for phased projects, managing project changes, and tracking the results of High-Performance Green Building projects remain challenges for GSA.
Financial Reporting - In partnership with the Office of the Chief Information Officer, the Office of the Chief Financial Officer works to promote the reliability of budgetary and financial information. GSA is also considering taking an agency-wide approach to acquisition systems. FAS is developing a comprehensive acquisition system for itself and PBS has partnered with FAS to address PBS’s requirements for its current system development.
Information Technology - The Office of the Chief Information Officer developed an IT Strategic Business Plan covering FY 2012 through FY 2015 to enable the planning, decision-making, acquisition, and execution of IT services by individual services, staff offices, and business-level program areas. The plan is intended to guide GSA IT investment decisions and communicate long-term goals and objectives. GSA updated its IT security policy and several IT security guides, as well as developed guides for securing a new cloud platform and implementing security controls. GSA also issued an Instructional Letter on procurement, deployment, and appropriate use of mobile device applications.