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Federal Web Pros Look to Improve Sites, Search Engines at GSA Co-Sponsored Workshop

GSA #10348

April 30, 2007
Contact: Diane Merriett, (202) 501-1231
diane.merriette@gsa.gov

Washington, DC – Strengthening search engines and approaches to improve web performance were among the prime topics of discussion as nearly 400 government web managers met during the fourth annual Government Web Managers Workshop, the U.S. General Services Administration announced today.

Co-sponsored by GSA and the Interagency Web Managers Advisory Council, the workshop was held April 24, 2007 at the Federal Deposit Insurance Corp. in Arlington, Va., and centered on providing hands-on training and specific strategies to improve web metrics, implementing the latest web usability guidelines and strengthening search engines.

“As more and more government content is available online, it’s more challenging to complete critical tasks online, whether renewing a driver’s license or finding information about a health condition,” said Martha Dorris, Deputy Associate Administrator of Citizen Services within GSA’s Office of Citizen Services and Communications.  “We need to work together to improve government websites by reducing duplication so citizens can easily find what they’re looking for.”

Keynoting for the event were Pierre Wielezynski of the World Bank and expert Alex Langshur of PublicInsite, an Ottawa consulting firm.

Additionally, web managers discussed ways for agencies to improve service, so users can interact with their government, efficiently and effectively.  The workshop – part of a larger GSA effort to provide leadership in improving services to citizens governmentwide – is the centerpiece of the spring 2007 semester of Web Manager University, a comprehensive, multidisciplinary training program, managed by GSA in collaboration with the Web Manager Advisory Council.

Over the past two years, GSA has provided low-cost instruction from some of the nation’s top web experts to more than 2,000 government Web managers.  For details about Web Manager University, visit: USA.gov.

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Founded in 1949, GSA serves as a centralized procurement and property management agency for the federal government.  GSA manages more than one-fourth of the government’s total procurement dollars and influences the management of $500 billion in federal assets, including 8,300 government-owned or leased buildings and 205,000 vehicles.  GSA helps preserve our past and define our future, as a steward of more than 420 historic properties, and as manager of USA.gov, the official portal to federal government information and services. GSA’s mission to provide superior workplaces, expert technology solutions, acquisition services, purchasing and E-Gov travel solutions and management policies, at best value, allows federal agencies to focus on their core missions.

Did you know? USA.gov received more than 84 million visits during the past year.