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Citizens to Improve USA.gov, GSA Opens Public Dialog

'Your Voice Matters' Allows Public to Weigh in on Their Portal to Government

GSA #10658

December 12, 2009
Contact: Caren Auchman, (202) 501-1231
caren.auchman@gsa.gov

WASHINGTON – Responding to President Obama’s goal for a more citizen-centered government that is transparent, participatory, and collaborative, the U.S. General Services Administration today opened the citizens' portal to government, USA.gov, for public input by launching a new online forum.

At “Your Voice Matters,” USA.gov’s public dialog, the public can discuss and submit suggestions for improving and making USA.gov more user-friendly. The award-winning official web site of the government is run by GSA’s Office of Citizen Services, which fosters public engagement by using innovative technologies to connect citizens to their government.

“USA.gov serves as the people’s 'electronic front door' to vital government information and services. By opening up dialog, we directly tap into one of the best sources of innovation and new ideas we have – our citizens,” said Dave McClure, Associate Administrator of GSA’s Office of Citizen Services and Communications. “This dialog will give the public an open and collaborative process to help improve the look and feel, content, and usability of USA.gov.”

The dialog began this week and will be live until January 15, 2010. Participants will be able to read and respond to proposals and questions posed by the USA.gov team, as well as submit their own ideas for discussion. The public can now contribute thoughts, feedback, and information, and help shape the interactions with the next generation of this important online resource.

In addition to USA.gov, GSA’s Office of Citizen Services provides customized information to the public through GobiernoUSA.gov, kids.gov, webcontent.gov, USASearch.gov, pueblo.gsa.gov, mymoney.gov, and consumeraction.gov. Through its web sites, call centers, publications, and other programs, GSA facilitates more than 240 million public touch points a year.

Visit dialog.usa.gov and join in the conversation.

 

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GSA provides a centralized delivery system of products and services to the federal government, leveraging its enormous buying power to get the best value for taxpayers.

  • Founded in 1949, GSA manages more than one-fourth of the government’s total procurement dollars and influences the management of $500 billion in federal assets, including 8,600 government-owned or leased buildings and 213,000 vehicles. 
  • GSA helps preserve our past and define our future, as a steward of more than 480 historic properties, and as manager of USA.gov, the official portal to federal government information and services.
  • GSA’s mission to provide superior workplaces, expert technology solutions, acquisition services, purchasing and E-Gov travel solutions and management policies, at best value, allows federal agencies to focus on their core missions.