What We’ll Deliver: Writing You Can Understand
The U.S. General Services Administration is committed to writing all of our new and substantially revised documents and public web content in plain language by October 2011.
We’ll use plain language in any document that:
- Is used to obtain any of our benefits or services, or for filing taxes;
- Provides information about any of our benefits or services; or
- Explains how to comply with a requirement that we administer or enforce.
Plain Writing Act of 2010
The Plain Writing Act of 2010 requires all federal agencies to write "clear government communication that the public can understand and use." President Obama also emphasized the importance of establishing "a system of transparency, public participation, and collaboration" in his Jan. 21, 2009, Memorandum on Transparency and Open Government.
You can help us to meet our plain language goals by letting us know when we fall short.
Please read our proposed implementation plan [PDF, 76KB] and provide feedback. We want to know what you think.
If you have trouble understanding any of our documents or any material on our websites, contact Katherine Spivey.
We have to report on our compliance with the Plain Writing Act. We’ll post that annual report and our progress statements here.