GSA welcomes Robert Kent to OCR
Robert Kent
robert.kent@gsa.gov
Performance Management and Mission Support Manager
Office of Civil Rights
he/him/his
Joined GSA January 2022
Where do you live?
Kansas City, Missouri
Where is your hometown?
Columbia, Tennessee
What was your career journey, to where you are now?
I began in the U.S. Air Force, worked in the private sector for four years, then to Veterans Health Administration, U.S. Treasury, and now GSA.
What other federal government or military experience have you had and for how long?
I come from the Department of Treasury with two years as the branch manager for the Customer Service Division. Prior to the Treasury, I worked at the VHA serving as the deputy chief business officer two years, group practice manager three years, executive assistant to the chief of staff eight years, and safety manager for four years. I also served four years in the U.S. Air Force as a cryptographic accountant.
What is your alma mater, degree or special training?
Florida State and Columbia Southern, social science and Master of Business Administration.
What is your biggest professional or personal accomplishment?
My family is always my biggest personal accomplishment. My biggest professional accomplishment was being awarded a grant for patient-centered care at VHA and an additional one for emergency management. I recently became a certified quality engineer. That was on my personal bucket list.
How do you recharge your batteries outside of work?
Time at the gym with my family and do-it-yourself projects.
Tell us a little about yourself. Children? Pets? Married? Hobbies?
I enjoy family time with my wife Michelle who works as a dental practice manager, and three daughters: Reilly, a recent University of Missouri graduate and second-grade teacher; Karlee, a biology major at MU; and Sydney, a high school junior. We all enjoy Saint Bernard dogs, saltwater aquariums, and impacting ocean-related environmental concerns.
What three words best describe your personality?
Humble, energetic, charismatic.
What is one of the items on your bucket list?
More time at the beach.
What characteristic or value do you most admire in others?
Trust.
What is your unique talent, skill or gift?
I have developed over 34,000 certification test-preparation questions.