Reimbursable Services

GSA’s Public Buildings Service provides the following services for customers via Reimbursable Work Authorizations (RWAs).

• Construction
• Repairs and alterations
• Small projects
• Above-standard operations and maintenance (O&M), services, and utilities

GSA Rocky Mountain Region has implemented a standardized, national process for RWA work, which includes five steps.

• Requirements Development
• Cost estimate
• RWA acceptance
• Project/service execution
• Completion and financial close-out

Several resources are available to our RWA customers.

• Reimbursable services program — our website with national and regional points of contact, current RWA Form 2957, policies, FAQs, customer guides, training, and more
• e-RETA - A customer portal/access to the RWA system of record for real-time data on your RWAs; visit the Request an eRETA account page for information on gaining system access
• Regional expertise and training — The Rocky Mountain Region offers customer RWA training; just ask your GSA point of contact or the RWA manager

The RWA program is required to comply with appropriations law. The three types of appropriation are Annual, Multi-Year, and No-Year. The most common appropriation is the Annual Appropriation, which must be obligated by the customer on a RWA by September 30 of the cited fiscal year. For a non-severable service, such as a construction project, GSA then has up to five years to complete the requested scope of work and bill the customer.

GSA assigns each new RWA a “type” that defines the kind of service as severable (such as cleaning, utilities) or non-severable (such as construction, repairs, alterations). Severable services are limited to a 12-month period of contract performance.

For detailed information on the various RWA “types,” see the Federal Customer Guide to Reimbursable Work Authorizations [PDF - 1 MB].

For more information, contact:
Megan Murray
303-236-2817
megan.murray@gsa.gov