GSA Blog

GSA give high marks to agency supervisors

GSA’s employees ranked their supervisors highly in the most recent Federal Employee Viewpoint Survey. 

The respect supervisors showed for their employees – and the support they provide to balance employees’ work and life issues – scored the highest among agency employees in the yearly, governmentwide, employee satisfaction survey conducted by the U.S. Office of Personnel Management. 

Other high marks went to supervisors for listening to employees and supporting their development. For the second year in a row, 68% of eligible GSA employees responded to the survey. Employees expressed high satisfaction with knowing how their work relates to the agency’s goals. Many agreed that their colleagues cooperate to get the job done.

The agency increased its overall scores. Highlights include the:

• Employee Engagement Index, which measures employee engagement, was up two points to 85%.
• Performance Confidence Index, which gauges the organization’s outstanding competitive future based on innovative, high-quality products and services that are highly regarded by the marketplace, rose to 93%.
• Global Satisfaction Index, which measures employee satisfaction, increased three points to 81%. 
• Diversity, Equity, Inclusion and Accessibility Index, designed to promote the federal government’s commitment to DEIA efforts, rose two points to 83%.

“These high scores are based on feedback from GSA employees, demonstrating they’re engaged with our people-first culture, our mission to serve the American people, and ensuring a meaningful and positive work environment,” said Deputy Administrator Katy Kale. 

“These scores also indicate that we’re on the right track for meeting our strategic priority of keeping GSA a best place to work as we’ve been for three years running.”