U.S. General Services Administration
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CX Day in Government: How GSA uses data to improve customer experience
A recent Customer Experience (CX) industry report illustrates a continued shift in what the public expects from its government. As more and more private sector companies are leveraging technology and… -
GSA and Dun & Bradstreet renegotiate contract to increase data availability and transparency
Since the 2014 implementation of the Digital Accountability and Transparency Act (DATA Act), the nation’s first open data law, federal agencies have been busy focusing on ways to make data even more t…
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