Federal Fleet Manager Certification Program

Available to all GSA Fleet customers at no additional cost, the Federal Fleet Manager Certification Program (FFMCP) is comprehensive training for federal fleet management at all levels. Developed by GSA Fleet in conjunction with the GSA Office of Governmentwide Policy, the program provides an overview of federal vehicle policies and procedures.

Your individual agency may have additional policies that you must follow. Direct all agency-specific policy questions to your agency’s headquarters, fleet manager, or general counsel’s office.

Email us at fleet_training@gsa.gov for help or questions.

Accessing the program

• You must use your Login.gov account information or create a Login.gov account to access the GSA Learning Academy.   
• You must register for the GSA Learning Academy with a government email address.
• The system will email you when your program registration is approved and all the courses are assigned to your account (typically within 2 business days).
• You have 120 days to complete the program.

 GSA employees must complete the program through GSA’s Online University (OLU).

Program details

• The program consists of six core courses, which must be completed in order, and two electives.
• All courses are online self-paced and each takes approximately one hour to complete.
• Participants have two tries to score 70% or higher on the exam to pass each course.
• There is no annual recertification required.
• You may complete the program again as a refresher, but you will need to send an email to fleet_training@gsa.gov to reactivate your account. 
• Certificates of completion are issued within the GSA Learning Academy for each course completed along with a program certificate. You may request CLPs through your agency policy or through the Federal Acquisition Institute (FAI)

Course descriptions

1. Fleet Management 101: Your Roles and Responsibilities: Upon completion of this course participants should understand what fleet management is and how it supports federal agencies, be familiar with the annual cycle for federal fleet planning, acquisitions, and disposals, be able to identify the five key components in the fleet management life cycle and the fleet manager’s role in each stage, and know where to find additional resources and information for managing a federal fleet.
2. Vehicle Acquisition:  You will learn the regulations that apply to purchasing vehicles, understand how to properly plan their vehicle acquisitions, know how to purchase new vehicles or order leased vehicles from GSA Fleet, and understand what to do when new vehicles are delivered.
3. Fleet Maintenance Management: Learn the importance of proper vehicle maintenance and a way to manage vehicle maintenance. Upon completion of this course participants should understand why performing and tracking maintenance is important, know ways to help minimize maintenance and repair costs, and know where to find resources to help manage their fleet’s maintenance program.
4. Fleet Risk Management: Discover the types of risks a fleet manager may encounter and ways to mitigate those risks.Upon completion of this course participants should be able to define fleet risk management, identify common risks and ways to manage them, understand the importance of Emergency Risk Management Plans, be familiar with risk management technology, and understand accident management procedures.
5. Liability While Driving a GOV: Find out what a person’s personal liability is when operating a government vehicle, a personal vehicle, or rental vehicle for official government business. Upon completion of this course you should understand driver responsibilities, know the difference between official use and misuse of vehicles, understand the impact of scope of employment, be familiar with how the Federal Tort Claims Act impacts a driver found at fault for an accident, understand the impact of using your privately owned vehicle for official government business, and understand how the regulations apply when driving a rental car for official government business.
6. Disposal of Agency Owned Vehicles: Learn the Federal Management Regulations pertaining to vehicle disposal and the processes for disposing of agency owned vehicles. Upon completion of this course participants should understand the regulations prescribing federal property disposal, know the processes for disposing vehicles as excess, surplus, and exchange/sale property and how they differ, be familiar with resources that can assist agencies with vehicle disposal to ensure all property is disposed of legally and in a timely manner.
7. Electives:
   1. Federal Fleet Mandates, Policies, and Sustainability: Learn the key regulations fleet managers must follow when managing, tracking, and reporting their fleet. Upon completion of this course participants should understand current federal mandates and policies that apply to federal, non-tactical vehicle fleets and drivers, be familiar with available alternative fuels and advanced technology for improving fleet sustainability and efficiency, be able to identify systems and data that are required for meeting federal reporting requirements, and know where to find additional resources.
   2. GSA Fleet Applications: Find out about all of the applications provided by GSA Fleet to help fleet managers more easily manage and track their fleet and gather important data. Participants will become familiar with the applications available to GSA Fleet leasing and purchasing customers, understand the purpose of each application, be able to define key application acronyms, and know how to access each application.
   3. Operating your GSA Fleet Leased Vehicle: Learn what GSA Fleet leasing customers need to know about operating their leased vehicles. Upon completion of this course participants should understand their maintenance and repair responsibilities, know how to properly use their GSA Fleet credit card, understand the procedures for obtaining maintenance and repairs after hours, know their reporting responsibilities, and understand their vehicle care and maintenance responsibilities. 
   4. Operating a Cost Efficient Fleet: Discover key ways fleet managers can reduce fleet expenses and the data vital to managing fleet costs. You will learn about the impact of driver behavior on fleet costs, know where to get their fleet data, identify key items to watch for in fleet card data, understand how to analyze accident data to take action to reduce costs and keep drivers safe, and recognize ways to review maintenance data to keep your fleet reliable and reduce costs.