The order management services vendor portal is a web-based tool that gives industry partners who are not using EDI better visibility into their orders and enables automatic communications between GSA and its customers. While EDI remains the preferred processing method, industry partners with small order volume and less technical proficiency may choose to use vendor portal. The VP also allows vendors to manually enter order transaction information, including:
- Acknowledging and accepting an order
- Viewing order information, including any special instructions
- Providing shipment and delivery information (tracking #)
- Generating backorder status
- Providing substitute item requests
- Requesting order cancellation
Here are some helpful resources pertaining to getting access to the vendor portal and managing purchase orders:
Access the vendor portal: https://vp.production.orders.fas.gsa.gov/vp-landing