For all fuel, service, and maintenance transactions under $100: If your credit card machines accept WEX cards, simply swipe the card and follow the instructions. If you are unable to accept the WEX card directly, call the number on the back of the card and you will be given a MasterCard number over the phone. If you don’t accept credit cards, sign up for Automated Clearing House (ACH) or direct deposit into your bank account. Contact WEX’s Merchant Support at 877-259-9552 or gsamerchantsupport@wexinc.com.
For service and maintenance transactions over $100, prior to performing work, you must contact the GSA Maintenance Control Center (MCC) or Accident Management Center (AMC) at 866-400-0411.
If you are interested in becoming a WEX accepting merchant, contact WEX.
If you already accept WEX and would like to add another location, send your request to MerchantApplications@wexinc.com
You can easily identify GSA Fleet vehicles by the license plate and payment method. License plates on GSA Fleet-owned vehicles have a G preceding the alphanumeric sequence. If you encounter a GSA Fleet vehicle without a GSA license plate, ask the driver to provide the GSA Fleet service card. The vehicle tag number is located in the lower left corner of the card. If the vehicle has GSA tags, make sure the vehicle tag number matches the number listed on the GSA Fleet service card.