1. Purpose.
This Handbook provides instructions for internal General Services Administration (GSA) mail and small package management.
2. Cancellation.
This Order cancels and supersedes ADM P 1840.1, Internal GSA Mail Management, dated January 12, 2007.
3. Background.
The use of mail and small package delivery services by GSA ensures effective and efficient communications with the agency’s customers, stakeholders, and the public. This Handbook helps to assure that mail and small package delivery services are used economically to support bona fide GSA mission requirements. All GSA employees, particularly supervisors and managers, are encouraged to closely monitor mail and delivery costs in order to conserve critical GSA financial resources.
4. Scope and Applicability.
This Order applies to all GSA employees managing mail or small packages and all GSA personnel who send or receive mail or small packages. This Handbook applies to the Office of Inspector General (OIG) only to the extent that the OIG determines it is consistent with the OIG’s independent authority under the Inspector General Act of 1978 as amended and it does not conflict with other OIG policies or the OIG mission. This Order applies to the Civilian Board of Contract Appeals (CBCA) to the extent that the CBCA determines it is consistent with the CBCA’s independent authority under the Contact Disputes Act and it does not conflict with other CBCA policies or the CBCA mission.
5. Revisions.
a. This Handbook provides policy and guidance for the management of internal and external GSA mail and small packages, metered mail, stamped mail, and expedited mail, in accordance with the United States Postal Service (USPS) Domestic Mail Manual (DMM), the Federal Management Regulation (FMR), 102-192, Mail Management, and the Office of Management and Budget’s (OMB’s) requirements for agencies to take a category management acquisition approach for small package delivery services.
b. Many of the changes in this version stem from GSA Order, ADM 5440.640A Change in GSA Organization (Office of Administrative Services), which transferred GSA internal mail management from the Office of Government-wide Policy (OGP) to the Office of Administrative Services (OAS) on November 18, 2011.
c. These revisions remove some obsolete items, update titles to those currently used, and simplifies the Handbook by moving the definitions to an Appendix. In addition, the Handbook contains more content about small packages, and updates references for small package delivery services. Furthermore, GSA Mail Center employees will consider marketing mail that does not contain both a recipient name and an organizational code as undeliverable and will recycle or dispose of it.
U.S. General Services Administration