Process to get a GSA Access Card

The GSA Access Card is the equivalent of the standard personal identity verification card issued at other federal agencies and departments.

All GSA employees and identified contractors need a card. You are responsible for keeping your information up to date and protecting your card, which acts as:

GSA identification
GSA building access
Credentials for your GSA computer
Credentials for business applications

How contractors get a GAC

We will identify who needs to have a GAC and coordinate with your company.

Work with your vendor point of contact to complete the contractor information worksheet.
When you receive a sponsorship email, use the link in it to schedule an enrollment appointment to take your photo and fingerprints.
Complete the forms for your background investigation.
Follow the directions in emails you get about picking up or activating your GAC.

Maintain your GAC

When you’re not using the card, keep it in the original issued badge holder if you received one. Do not mark on, punch holes in, or bend your card. Avoid storing it in areas subject to excessive heat, such as a dryer, or direct sunlight, such as a vehicle.

Replace or update your GAC

You will receive an email explaining how to schedule an appointment and what to bring if you need your:

Current card reprinted
Expiring or expired card reissued
Expiring certificate updated

Return your GAC

Your card is government property. You must drop off or mail your GAC to:

HSPD-12 Program Management Office
1800 F Street, NW
Room 2250
Washington, DC 20405

How to report a lost, stolen, or uncollectible GAC

GSA employees

You or your supervisor must contact the FPS Megacenter at 877-437-7411 to get a reference number.
Fill out the lost, stolen, or uncollectible form (access to GSA intranet required).
If you need a replacement card, you will get an email with instructions for pick-up and activation.

Contractors

You or your vendor POC must contact the FPS Megacenter at 877-437-7411 to get a reference number.
Notify the GSA requesting official that a GAC is lost, stolen, or uncollectible and provide the FPS reference number.
If you need a replacement card, you will get an email with instructions for pick-up and activation.

Contact

If you have any questions, email hspd12.security@gsa.gov.