Our training resources provide guidance on many steps and issues you may come across as you work with Reimbursable Work Authorizations (RWAs). Browse this page to find videos, live events, or documents that will speed your work.
Live training events
Register for these upcoming events to improve your RWA knowledge.
| Topic | Description | Register |
|---|
| eRETA | Learn about how to submit RWA Work Requests and amendments to GSA in eRETA, digital signature functionality, and eRETA functions. | Stay tuned! |
| RWA Policy and Process | Highlights major policies referenced in RWA National Policy Manual (NPM), as well as process components. | Thursday, Jan 9th, 2025 1:00-3:00 PM ET |
Past events
Below are recordings of past live sessions on RWAs and the use of eRETA.
Note: All videos are closed captioned. Users can turn captions on or off by selecting the symbol at the bottom right of the video.
User guides and quick tips on RWAs and eRETA
Submitting RWAs for projects
Submitting RWAs for above-standard services
Examples of above standard services include the following: utilities and HVAC (above office standard), cleaning services (above office standard), O&M and additional utility costs related to special tenant agency program equipment or fixtures.
Features in eRETA
Submitting RWA amendments
Digital signatures
RWA basics
RWA basics training outlining the basics of the reimbursable services program.
If you still need help, contact us
If you have not found what you needed here, access our contact us page to find the best option for your needs.
U.S. General Services Administration