Since the launch of the Federal Digital Strategy Initiative in May 2012, GSA has been committed to building interoperability and openness into our systems—securely and efficiently. By developing common standards and delivering content and data through multiple, device-agnostic channels, we are fostering a digital ecosystem that enhances government accountability and usability.
We continuously prioritize privacy and security while creating an environment where citizens play an active role in shaping a more transparent and responsive government.
GSA has successfully achieved its digital-strategy milestones [PDF] while remaining agile and innovative and driving a fundamental shift in how we approach digital services. We have also developed several governmentwide solutions that help agencies implement these initiatives effectively.
Looking ahead, we remain committed to the OMB Memorandum M-25-05 - Phase 2 Implementation of the Foundations for Evidence-Based Policymaking Act of 2018: Open Government Data Access and Management Guidance [PDF]. By improving open data access, governance, and transparency, we continue to enhance service delivery for both our partner agencies and the American public.
Service, accountability, and innovation are at the heart of our mission. Discover how GSA is driving transparency and digital transformation in government.
Data governance charter
Our evidence-based data governance charter [PDF - 487 KB] includes membership information and meeting cadence for the governance executive board.
Public data sets
GSA’s publicly available data sets provide significant value to U.S. citizens by promoting transparency, fostering economic growth, and enhancing public services. Access to government data empowers individuals, businesses, and researchers to develop innovative solutions, make informed decisions, and hold the government accountable. It also supports evidence-based policymaking, improves civic engagement, and drives efficiency in areas like healthcare, transportation, and emergency response. By ensuring open and accessible data, GSA advances its mission to deliver effective government services and enhance public trust.
Through its open data publication process, GSA ensures that federal data is made available in a consistent, easily accessible manner. This transparency facilitates a collaborative approach to problem-solving and enables citizens to play an active role in governance.
Analytics.USA.gov
GSA plays a pivotal role in Analytics.USA.gov through its Digital Analytics Program (DAP) program. This program aggregates web traffic data from over 4,000 federal websites across 45 agencies, providing insights into how the public interacts with government services online. GSA developed and maintains Analytics.USA.gov, an open-source platform that visualizes this data, offering real-time analytics and agency-specific dashboards. Additionally, GSA offers an API for developers to access DAP data, promoting transparency and enabling the creation of data-driven applications.
FITARA
The Federal Information Technology Acquisition Reform Act (FITARA) (2014) is a historic law that represents the first major overhaul of Federal IT in almost 20 years. Since FITARA’s enactment, OMB published guidance to agencies to ensure that this law is applied consistently governmentwide in a way that is both workable and effective. This guidance is available through OMB Memorandum M-15-14 [PDF]: Management and Oversight of Federal Information Technology.
Action and implementation plans
OMB-required information on the agency CIO:
OMB-required information on the Agency CIO Governance Board Membership list:
Agency IT policy archive
Visit our directives library for a list of directives, orders, and instructional letters. The policies are also available as a downloadable zip file.
21st Century IDEA
The 21st Century Integrated Digital Experience Act (known as the 21st Century IDEA), was a bipartisan act signed into law in December 2018. In September 2023, the Office of Management and Budget (OMB) issued M-23-22, Delivering a Digital-First Public Experience [PDF]. In part, this memo provides further policy guidance to help agencies fully implement 21st Century IDEA. The law and policy guidance collectively establish a framework and the requirements for a digital-first public experience.
At GSA, we are continually working to improve online customer service. Read about our progress*:
*Note: Per section 3(d) of Public Law 115–336, the legal requirement for agencies to annually report their progress in implementing the 21st Century IDEA ended 4 years after its signing into law on December 20, 2018.
U.S. General Services Administration