U.S. General Services Administration
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Enterprise Infrastructure Solutions Transition
One of the government’s top priorities for telecommunications is the transition of services from the expiring Networx, WITS 3, and the Local Telecommunications Services (legacy) contracts to Enterprise Infrastructure Solutions.
The transition is an opportunity for agencies to modernize telecommunications and IT services — planning and executing an effective and efficient transition from the expiring contracts to EIS will help your agency avoid disruptions and added costs.
Authorized users
GSA updates the Networks Authorized User List [XLSX - 58 KB] of agencies authorized to use the expiring contracts (see Section H.2.3a and b of those contracts) as we enforce the eligibility condition for the extension of expiring contracts.
Use of the expiring contracts will be further restricted by the limitations process and the freeze on modifications and orders. Read more about this in the letter to all Agency Transition Sponsors [PDF - 189 KB] from the FAS Assistant Commissioner Laura Stanton.
Transition timeline and deadlines
All agencies using expiring contracts must meet these critical dates to ensure services are transitioned to EIS or another contract vehicle without impact to mission operations:
- October 31, 2016: Agencies develop Agency Transition Plans; Transition Sponsors deliver ATP to GSA ITS.
- March 31, 2019: Agencies issue Fair Opportunity solicitations to industry.
- September 30, 2019: Agencies award EIS task orders.
- March 31, 2021: 50% of agencies’ telecom inventory must transition from expiring contracts.
- March 31, 2022: 90% of agencies’ telecom inventory must transition from expiring contracts.
- September 30, 2022: 100% of agencies’ telecom inventory must transition from expiring contracts; agencies sign Memorandums of Understanding for Continuity of Service period.
- November 1, 2022 - May 31, 2023: Contractors disconnect agencies without MOUs.
- June 1, 2023 - May 31, 2024: Continuity of Service period for agencies with signed MOUs.
- June 1, 2024 - May 31, 2026: Extended Continuity of Service period for agencies that provided specific justifications.
- May 31, 2026: Final expiration of all Networx, WITS 3, and Local Telecommunications contracts.
Nine local telecommunications contracts are set to expire before May 31, 2026, and will not be extended. Agencies with inventory on a contract ending before May 31, 2026 must transition services on the contract before the contract end date. To learn more about these contract expiration dates and how they may impact your services, visit the Networx, WITS, and Local Telecommunications section of our Legacy IT Contracts page.
Transition support
We will manage the transition timeline and help agencies transition existing services to the replacement EIS contracts to ensure continuity of services.
Solutions brokers
Our dedicated team of solutions brokers can help navigate your agency’s telecom acquisition and execute task orders.
GSA Public Buildings Service
- Contact your Public Buildings Service National Account Manager after task order award to plan for infrastructure upgrades.
- Engage PBS regional contacts [PDF - 38 KB] to coordinate infrastructure work among PBS Project Managers, Facility Managers, and Lease Account Managers.
Transition Coordination Center
The Transition Coordination Center provides customer support, training, self-help tools, and templates to transition agencies. We can help you:
- Collect, validate, and maintain the transition inventory that reflects active services on all expiring contracts.
- Collaborate with contractors to facilitate a successful transition.
- Execute transition strategy and project management.
- Select contractors and place orders.
- Track and report transition progress, transition inventory, and all agency inventory.
Transition Inventory
We maintain a transition inventory to capture expiring Networx, WITS 3, and Local Telecommunications Services contracts.
TI is a collection of agency data compiled at the Service Instance Record level. A SIR reflects a summarized roll-up of a current base service composed of legacy contract data for both active and disconnected services. We validate the TI monthly and update data to account for new records, disconnected services, and changes.
E-MORRIS
Authorized agency users can access the TI using the E-MORRIS application. Each agency needs to have at least one user with E-MORRIS access in order to manage the TI data. GSA recommends having multiple users with E-MORRIS accounts as backup. These users can access and download TI data, and view transition progress tracking statistics based on the AB Codes and AHCs identified during the registration process.
Each agency was expected to review and confirm the validated TI no later than October 31, 2016. The TI is used for tracking and reporting transition progress, so your agency should continue to monitor TI for accuracy and:
- Identify agency points of contact responsible for managing the transition inventory.
- Identify exceptions and missing inventory.
- Update or requesting access to E-MORRIS and the TI module.
- Retrieve and review the data to confirm ongoing updates and changes.
- Provide feedback to the GSA Transition Coordination Center.
Transition Inventory user guide [PDF - 4 MB]
Transition Inventory frequently asked questions [PDF - 245 KB]
For questions about TI, contact eistcc.inventory@gsa.gov.
All Agency Inventory
The All Agency Inventory extends current TI SIRs to a more detailed level. The data is based on active services only and does not include disconnects. AAI data includes Contract Line Item Numbers, Service Enabling Device CLINs, features, bandwidth, and other data elements not included in TI. AAI data can help agencies develop Fair Opportunity solicitations and subsequent service orders.
AAI uses business rules, technical specifications, and contract requirements to transform data received from contractor inventory, billing, and orders for expiring contracts into a common format, thereby reducing the need for individual agency data collection and saving time. Data is normalized using relationships and other attributes to reduce data redundancy and improve data integrity. Current contract data is mapped to primary and secondary EIS services, CLINs, Core Based Statistical Areas, and other contract components.
Contact your GSA solutions broker to discuss your agency’s FO requirements and request AAI from the TCC inventory team.
Our All Agency Inventory user guide [DOCX - 1 MB] explains the components of AAI, including data sources, available data fields, reports, the process to request AAI, and how to report issues.
Transition progress
The EIS Transition Progress Tracking Report [DOCX - 2 MB] [DOCX - 2 MB] provides a monthly status of transition progress from the expiring Networx, WITS 3, and Local Telecommunications Services contracts.
Transition is complete when:
- 100% of Transition Inventory Service Instance Records have been disconnected as reported by Networx, WITS 3, and Local Telecommunications Services.
- Business Volume Reduction reaches 100%.
As of 08/31/2024, there are 180 agencies that have completed transition including 4 large, 15 medium, and 161 small. Completed transitions can be searched below.
| Agency category | AB code | Agency name | Transition complete |
|---|---|---|---|
| L | 7500 | Department of Health and Human Services | 2024/08 |
| L | 1600 | Department of Labor | 2024/07 |
| L | 1900 | Department of State | 2024/07 |
| L | 2804 | Social Security Administration | 2024/07 |
| M | 8600 | Department of Housing and Urban Development | 2024/07 |
| M | 4900 | National Science Foundation | 2024/07 |
| M | 6400 | Tennessee Valley Authority | 2024/06 |
| M | 3100 | Nuclear Regulatory Commission | 2024/03 |
| M | 2600 | Federal Retirement Thrift Investment Board | 2023/11 |
| M | 9100 | Department of Education | 2023/10 |
| M | 5000 | Securities and Exchange Commission | 2023/07 |
| M | 2700 | Federal Communications Commission | 2023/06 |
| M | 9559 | Consumer Financial Protection Bureau | 2023/05 |
| M | 6300 | National Labor Relations Board | 2023/02 |
| M | 1606 | Pension Benefit Guaranty Corporation | 2023/02 |
| M | 9507 | Commodity Futures Trading Commission | 2022/12 |
| M | 7200 | US Agency for International Development | 2022/03 |
| M | 1100 | Executive Office of the President | 2021/07 |
| M | 5100 | Federal Deposit Insurance Corporation | 2021/05 |
| S | 4100 | Merit Systems Protection Board | 2024/08 |
| S | NAVN | Navajo Nation (NAVN) | 2024/08 |
| S | SPOK | Spokane Tribe of Indians (SPOK) | 2024/08 |
| S | 9539 | US Court of Appeals for Veterans Claims | 2024/08 |
| S | 9530 | Us Institute of Peace | 2024/08 |
| S | 9955 | D.C. Housing Authority | 2024/07 |
| S | 9951 | D.C. Water | 2024/07 |
| S | 9504 | Federal Mine Safety and Health Review Commission | 2024/07 |
| S | 0078 | Federal Reserve System | 2024/07 |
| S | NC32 | Mississippi Band of Choctaw Indians (NC32) | 2024/07 |
| S | 2500 | National Credit Union Administration | 2024/07 |
| S | 3321 | National Gallery of Art | 2024/07 |
| S | 3300 | Smithsonian Institution | 2024/07 |
| S | 9553 | Advisory Council on Historic Preservation | 2024/06 |
| S | 9518 | Committee for Purchase from People Who are Blind or Severely Disabled | 2024/06 |
| S | 6100 | Consumer Product Safety Commission | 2024/05 |
| S | 8400 | Armed Forces Retirement Home | 2024/05 |
| S | 1019 | US Supreme Court | 2024/05 |
| S | 9550 | Chemical Safety Board | 2024/05 |
| S | 9564 | Public Defender Service for District of Columbia | 2024/05 |
| S | 6914 | Surface Transportation Board | 2024/05 |
| S | 0100 | Architect of the Capitol | 2024/04 |
| S | 9562 | Election Assistance Commission | 2024/04 |
| S | 1017 | US Court of Appeals for the Federal Circuit | 2024/03 |
| S | 9538 | Defense Nuclear Facilities Safety Board | 2024/02 |
| S | 0087 | Miscellaneous Non-Government Accounts | 2024/02 |
| S | 3358 | Woodrow Wilson International Center For Scholars | 2024/02 |
| S | 0005 | House of Representatives | 2024/01 |
| S | 4838 | Navajo and Hopi Indian Relocation Commission | 2023/10 |
| S | AB01 | Agency AB | 2023/09 |
| S | 9567 | Denali Commission | 2023/09 |
| S | 3400 | International Trade Commission | 2023/09 |
| S | 0019 | Senate | 2023/09 |
| S | 9527 | US Holocaust Memorial Council | 2023/09 |
| S | 4813 | Interagency Council for the Homeless | 2023/08 |
| S | 1106 | Inter-American Foundation | 2023/08 |
| S | 9522 | Architectural and Transportation Barriers Compliance Board | 2023/07 |
| S | 9520 | Commission on Fine Arts | 2023/07 |
| S | 9508 | National Transportation Safety Board | 2023/07 |
| S | 1831 | Postal Regulatory Commission | 2023/07 |
| S | 9583 | Council of the Inspector General on Integrity and Efficiency | 2023/06 |
| S | 8300 | Export-Import Bank of the United States | 2023/06 |
| S | 9580 | Federal Housing Finance Agency OIG | 2023/05 |
| S | 5400 | Federal Labor Relations Authority | 2023/05 |
| S | 9563 | Court Services and Offender Supervision Agency (D.C.) | 2023/04 |
| S | 2900 | Federal Trade Commission | 2023/04 |
| S | 9502 | National Capital Planning Commission | 2023/04 |
| S | 7400 | American Battle Monuments Commission | 2023/03 |
| S | 4810 | Nuclear Waste Technical Review Board | 2023/03 |
| S | 1113 | Peace Corps | 2023/03 |
| S | 9529 | National Council on Disability | 2023/02 |
| S | 4951 | National Radio Astronomy Observatory | 2023/02 |
| S | 9524 | National Mediation Board | 2022/11 |
| S | 9582 | Privacy and Civil Liberties Oversight Board | 2022/11 |
| S | 5904 | Institute of Museum and Library Services | 2022/10 |
| S | 0400 | Government Publishing Office | 2022/09 |
| S | 9300 | Federal Mediation and Conciliation Service | 2022/08 |
| S | 9000 | Selective Service System | 2022/06 |
| S | 7100 | US International Development Finance Corporation | 2022/05 |
| S | NA40 | Confederated Salish and Kootenai (NA40) | 2022/04 |
| S | 9515 | Administrative Conference of the United States | 2022/04 |
| S | 0300 | Library of Congress | 2022/04 |
| S | 9577 | Millennium Challenge Corporation | 2022/04 |
| S | 6200 | US Office of Special Counsel | 2022/03 |
| S | 4853 | Medicare Payment Advisory Commission | 2022/02 |
| S | 0091 | United Nations World Food Program | 2022/01 |
| S | 0915 | Medicaid and CHIP Payment and Access Commission | 2021/12 |
| S | NA07 | Oneida Nation Tribe of Indians (NA07) | 2021/10 |
| S | 0073 | Army and Air Force Exchange Service | 2021/10 |
| S | 9512 | Japan-United States Friendship Commission | 2021/10 |
| S | 0090 | Washington Metropolitan Area Transit Commission | 2021/10 |
| S | 0054 | Inter-American Development Bank | 2021/09 |
| S | 5902 | National Endowment for the Arts | 2021/09 |
| S | 5901 | National Endowment for the Humanities | 2021/08 |
| S | 0067 | United Nations | 2021/08 |
| S | 0052 | Food and Agriculture Organization of the United Nations | 2021/06 |
| S | 9511 | Federal Housing Finance Agency | 2021/05 |
| S | 9588 | Gulf Coast Ecosystem Restoration Council | 2021/05 |
| S | 4892 | US China Security Review Commission | 2021/05 |
| S | 1148 | US Trade and Development Agency | 2021/05 |
| S | 9537 | Commission for the Preservation of Americas Heritage Abroad | 2021/04 |
| S | 9540 | Neighborworks America | 2021/04 |
| S | 6908 | AMTRAK | 2021/01 |
| S | 4602 | Appalachian Regional Commission | 2021/01 |
| S | 1294 | Milk Marketing Association | 2021/01 |
| S | 0065 | Statue of Liberty Ellis Island Foundation | 2021/01 |
| S | 9549 | Morris K Udall and Stewart L Udall Foundation | 2020/12 |
| S | 9542 | Office of Government Ethics | 2020/12 |
| S | 0084 | National Building Museum | 2020/09 |
| S | 4952 | National Center for Atmospheric Research | 2020/09 |
| S | 3312 | John F. Kennedy Center for the Performing Arts | 2020/08 |
| S | 0814 | Congressional Budget Office | 2019/12 |
| S | 1917 | International Boundary Commission US and Canada | 2019/09 |
| S | 4953 | US Arctic Research Commission | 2019/08 |
| S | 0064 | Pan American Health Organization | 2019/04 |
| S | 4883 | Dwight D Eisenhower Memorial Commission | 2019/03 |
| S | 9533 | Barry Goldwater Scholarship and Excellence In Education Foundation | 2019/02 |
| S | 5600 | Central Intelligence Agency | 2017/11 |
| S | 9574 | Commission on the National Moment of Remembrance | 2017/10 |
| S | 7618 | Christopher Columbus Fellowship Foundation | 2017/09 |
| S | 4895 | Commission for International Religious Freedom | 2017/07 |
| S | 9551 | Director of National Intelligence | 2016/11 |
| S | 9565 | Federal Coordinator Alaska Natural Gas Transportation Projects | 2016/11 |
| S | 1252 | Graduate School USA | 2016/11 |
| S | 9561 | Recovery Accountability and Transparency Board | 2016/11 |
| S | WYAN | Wyandotte Nation of Oklahoma (WYAN) | 2022/10 |
| S | NA23 | Alaska Native Tribal Health CO (NA23) | 2022/09 |
| S | NC05 | Sault STE Marie Tribe (NC05) | 2022/09 |
| S | NC13 | Stockbridge-Munsee Community (NC13) | 2022/09 |
| S | NA59 | Augustine Tribal Enterprise (NA59) | 2022/05 |
| S | NA02 | Shoshone-Paiute Tribe (NA02) | 2022/03 |
| S | NC10 | Ponca Tribe of Nebraska (NC10) | 2022/02 |
| S | NB20 | Prairie Band Potawatomi Nation (NB20) | 2022/02 |
| S | NA13 | Dine College (NA13) | 2022/01 |
| S | NA54 | Washoe Tribal Health (NA54) | 2021/12 |
| S | NC09 | Winnebago Tribe of Nebraska (NC09) | 2021/12 |
| S | NAJE | Jemez Pueblo Tribe (NAJE) | 2021/10 |
| S | NA35 | Alabama Coushatta Tribe (NA35) | 2021/09 |
| S | NA-B | Bois Forte Tribal Reservation (NA-B) | 2021/09 |
| S | NA46 | Coeur Dalene Tribe (NA46) | 2021/09 |
| S | NB10 | Confederated Tribes of Siletz Indians (NB10) | 2021/09 |
| S | NB11 | Delaware Nation of Western Oklahoma (NB11) | 2021/09 |
| S | NASO | South Central Foundation (NASO) | 2021/09 |
| S | NA19 | Benewah Medical Clinic (NA19) | 2021/08 |
| S | NC25 | Shakopee Sioux - Mystic Lake (NC25) | 2021/07 |
| S | NC33 | Sisseton Wahpeton College (NC33) | 2021/07 |
| S | 2809 | Winnebago Tribe of Nebraska-Ho-Chunk Inc (2809) | 2021/06 |
| S | 2811 | Winnebago Tribe of Nebraska-Ho-Chunk Inc (2811) | 2021/06 |
| S | NB09 | Yavapai-Prescott Tribe of the Yavapai Reservation Arizona (NB09) | 2021/04 |
| S | NA48 | Zuni Tribe (NA48) | 2021/03 |
| S | 1158 | Morongo Band of Cahuilla Indians (1158) | 2021/02 |
| S | NA32 | Colusa Indian Community (NA32) | 2021/02 |
| S | NATA | Tanana Chief Tribe (NATA) | 2021/02 |
| S | NA41 | Central Council Tlingit and Haida Indian Tribes of Alaska (NA41) | 2021/01 |
| S | NA05 | Chief Leschi Schools (NA05) | 2021/01 |
| S | NC02 | Navajo Tribal Utilities Authority (NC02) | 2021/01 |
| S | NB18 | Hoopa Valley Tribe of California (NB18) | 2020/12 |
| S | NB16 | Red Lake Band of Chippewa Indians (NB16) | 2020/12 |
| S | NA29 | Squaxin Island Tribe (NA29) | 2020/12 |
| S | NC21 | Ute Mountain Tribe (NC21) | 2020/12 |
| S | NA47 | Guidiville Rancherio (NA47) | 2020/11 |
| S | NA61 | Havasupai Tribe (NA61) | 2020/11 |
| S | NAK0 | Karuk Tribe of California (NAK0) | 2020/11 |
| S | NA37 | Kickapoo Tribe (NA37) | 2020/11 |
| S | NA42 | Narragansett Tribe of Rhode Island (NA42) | 2020/11 |
| S | NC08 | Rosebud Sioux Tribe (NC08) | 2020/11 |
| S | NA49 | Shawnee Tribe (NA49) | 2020/11 |
| S | NA44 | White Eagle Health Center (NA44) | 2020/11 |
| S | NA69 | White Mountain Apache Telecom (NA69) | 2020/11 |
| S | GRLA | Great Lakes Inter-Tribal Council (GRLA) | 2020/10 |
| S | NA14 | Penobscot Indian Nation (NA14) | 2020/10 |
| S | NA33 | Mechoopda Indian Tribe (NA33) | 2020/08 |
| S | NA57 | Yurok Tribe (NA57) | 2020/08 |
| S | NA03 | Confederated Tribes of the Grande Ronde Community Of Oregon (NA03) | 2020/02 |
| S | NAS0 | Stillaguamish Tribe (NAS0) | 2020/02 |
| S | GLIF | Great Lakes Indian Fish and Wildlife (GLIF) | 2019/12 |
| S | NAS1 | Stillaguamish Tribe (NAS1) | 2019/06 |
| S | NAS2 | Stillaguamish Tribe (NAS2) | 2019/05 |
| S | NC06 | Mohican North Star Operations (NC06) | 2018/05 |
| S | NC12 | Muckleshoot Indian (NC12) | 2018/05 |
| S | NA56 | United South and Eastern Tribes (NA56) | 2017/06 |
Data reported as of 08/31/2024
Stay connected
- Join the EIS Interact community today! This is where vendors and customers share and discuss information.
- Download the Transition Strategy and Management Plan [PDF - 1009 KB] for a more detailed discussion of GSA’s program-level, governmentwide approach to managing a successful transition to EIS, including strategic lessons learned.
- Review Lessons Learned from previous transitions and find guidance for planning and executing your transition in the Transition Handbook [DOCX - 558 KB] [DOCX - 558 KB].
- Review the EIS Bulletin Summary [DOCX - 26 KB] for brief, hard-hitting tips for specific topics. Review topics and link directly to bulletins on GSA interact.
Resources
- Full Service Frequently Asked Questions - Find answers to questions related to GSA discontinuing full service on EIS.
- Full Service Transition Plan [PDF - 1 MB] - Find guidance for transitioning services from GSA’s Full Service Program to EIS, including processes for coordination among GSA, the agency, and the contractors for transitioning services.
- Lessons Learned [DOCX - 558 KB] - Review Lessons Learned from previous transitions and consider these in planning for and executing transition to EIS in Appendix C of the Transition Handbook.
- Predictive Analysis [PDF - 271 KB] - Use Networx installation intervals to aid EIS transition planning.
- Small Agency and Native American Tribe EIS Transition Plan [PDF - 368 KB]- Read this plan for an explanation of how GSA will assist small agencies and Native American tribes and work with the contractors.
- Transition Entities List [XLSX - 22 KB] - Review this table for a list of agency names, along with their respective AB Codes used to track transition.
- Transition Handbook [DOCX - 558 KB] - Refer to this handbook for information about activities to prepare for, execute, and track transition to EIS.
Training videos
- Introduction to SSAT (Solicitation and SOW Assistance Tool) - an instructional video for an overview of the SSAT tool.
- What is Transition?- a brief video introducing the topic of agency transition to the EIS contract vehicle.
- Mitigating Transition Delays Workshop - Industry and Government discussion of issues that delay implementation and strategies to mitigate them (October 31, 2019)
- Collaboration with GSA’s Office of Public Buildings Service Workshop - Considerations for infrastructure impacts, understanding PBS’ landlord role and PBS managed properties (June 20, 2019)
- Transition Order Sequencing Workshop - Guidance and important factors regarding sequencing EIS orders (April 25, 2019)
- Inventory Assurance Workshop - Recommended steps and tools to assist agencies with transitioning inventory (March 28, 209)
- Workshop 6 - Industry Perspective on Providing High Quality EIS Proposals (May 31, 2018)
- EIS Use Case Reviews - Approaches for Fair Opportunity Solicitations (May 17, 2018)
- Full Service Workshop 5 - A Case for Modernizing Voice Service (April 26, 2018)
- Full Service Workshop 4 - EIS Transition Planning for GSA Managed VoIP Customers (March 15, 2018)
- Full Service Workshop 3 - Mapping the Full Service Delivery Model to EIS (February 8, 2018)
- Modernization and Acquisition Approaches for EIS Solicitations (February 1, 2018)
- Full Service Workshop 2 - GSA Managed TDM-based PBXs (January 10, 2018)
- Full Service Workshop 1 - Report 24 (December 14, 2017)
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Last updated: Oct 21, 2024
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