Our annual GSA Customer Survey gathers feedback from government partners to help us improve your experience.
Thank you for your participation in our 2024 survey, which is now closed.
Read about some of the improvements we’re working on based on your prior survey responses.
Changes we’re making for you
IT category website improvements
We’re making our IT category websites easier to use. Our goal is to make your online journey smoother. We’re here to ensure you get a top-notch digital experience every time you visit our sites.
Fleet system modernization
We’re replacing 19 systems with one streamlined online tool to make fleet management clearer and simpler. GSAFleet.gov is all about making your fleet management experience better, including reporting, account management, inventory and recall management, and acquisition. Your time is precious, and we’re here to help you save it.
Multiple Award Schedule updates
We’re refreshing our web and user resources to make navigating our MAS program easier. With these updates, finding and getting what you need will be quicker and easier, reducing confusion and saving you time.
Assisted Acquisition Services
We’re making it easier for you to do business with our Assisted Acquisition Services by delivering a consistent customer experience, and through regular email communications, we will ensure customers are aware and engaged in changes and enhancements to our Assisted Services Information System, or ASSIST.
Questions? Contact surveys@research.gsa.gov.
U.S. General Services Administration