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  • Are We Federated Yet?

    | Ken Myers, Chief Federal ICAM Architect, GSA Office of Governmentwide Policy Identity and Trusted Access Division
    GSA’s Office of Government-wide Policy is pleased to announce a new Enterprise Single Sign-on Playbook. This playbook is for identity program managers and enterprise and application architects interes…
  • Pioneering Black Architect William Wilson Cooke

    | Jørgen Cleemann, Historic Preservation Specialist
    African Americans pursuing a career in architecture have always faced high barriers to entry. The profession remains mostly white to this day. Even during periods of extreme racial discrimination, how…
  • Login.gov to provide authentication and identity proofing services to a limited number of federally funded state and local government programs.

    | Login.gov Team
    GSA Technology Transformation Services’ login.gov has provided federal government websites with strong authentication and identity proofing since 2017. With one account, the public can easily access p…
  • How Should We Celebrate Black History?

    | Monica R Hedgspeth, GSA Benjamin Banneker Chapter, Blacks In Government (BIG)
    As we celebrate Black History this month, we are also confronted with the painful sacrifices that so many made. For me, the word “awe” comes to mind. I am certainly in awe of the fearless efforts that…
  • Meredith v. Fair: Seeking Equal Education Through the Court System

    | Sarah A. Garner and Jeffrey M. Jensen, Center for Historic Buildings, Office of the Chief Architect
    James Meredith at his desk, pen in hand. Photo credit: Library of Congress The shared memory of the American struggle for racial justice evokes scenes of activists and everyday people peacefully, dogg…
  • GSA Partner, USDA, Delivers Enhanced Contact Center Experience for Customers

    | GSA Partner, USDA, Delivers Enhanced Contact Center Experience for Customers

    Good customer experience starts at the very first interaction with a customer, which is why the U.S. Department of Agriculture recently officially launched its AskUSDA Contact Center program to support inquiries via web, phone, chat, or email. AskUSDA serves as the one “front door” to help deliver a centralized contact center experience, helping customers get consistent and streamlined information.

  • Success Through Collaboration: USPS and GSA “Pointing” Identity in the Right Direction

    | USAccess Managed Service Office
    GSA and the United States Postal Service (USPS) have joined forces to solve the credentialing problem that many federal agencies are experiencing during this extraordinary health crisis. The collabora…
  • Are You Securing Your Digital Workforce?

    | Daria Medved, Deputy Director, Emerging Technologies, Ken Myers, IT Specialist
    What’s A Digital Workforce?A digital workforce is made up of digital workers, which are automated, software-based tools, applications, or agents that perform a business task or process. These processe…
  • The Verified Products Portal Aims to Improve GSA’s Buying and Selling Experience

    | Mark Lee, Assistant Commissioner, Office of Policy and Compliance, Federal Acquisition Service
    Great things are on the horizon, as the Federal Acquisition Service (FAS) continues to make progress under the Federal Marketplace (FMP) initiative. In the coming months, you will be hearing more info…
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    OASIS On-Ramps are Complete! What’s Next?

    | Tiffany Hixson, Assistant Commissioner, GSA Office of Professional Services and Human Capital Categories
    In 2018, the federal Category Management Leadership Council (CMLC) asked GSA to increase the industrial base available through its OASIS contract program. While we hadn’t planned on tackling a large o…