We manage more than 1,200 transportation service providers accounts within the Transportation Audits Management System to ensure the successful e-delivery of the notice of overcharge. TSPs are encouraged to review their account profiles periodically to ensure the most current contact information is on file. TAMS enables TSPs to manage their account and receive e-notifications for actions related to their account, i.e., notices of overcharge issued, protest/claims statuses, offsets, and more.
Protests and claims
TSP’s are encouraged to submit protests and/or claims via tams.gsa.gov so that they can receive e-notifications of its status throughout the adjudication process. Further accounts and Collections inquiries can be directed as follows:
Debt collection
We coordinate and track debt collection through other government agencies with automated internal processes and collection technicians. Deduction and administrative offset actions are taken through various agencies, including third-party payment systems and the U.S. Treasury. If a notice of overcharge is not protested or paid within 30 days of issuance, an involuntary deduction process may be initiated. If a resolution fails through one of the government agency’s automated internal processes, a collection technician will send follow up emails and/or make phone calls to the TSP requesting payment or an explanation of nonpayment. If the aforementioned fails, the debt will be transferred to the U.S. Treasury where additional fees and/or penalties will be added to the principal amount of the overcharge.
TSPs payment options
- TAMS website
- Pay.gov (ACH, PayPal, debit card)
- TSP initiates deduction via interface with U.S. Bank Syncada
Mail check (Identify the document reference number and “TAMS” on check or addendum):
For overnight packages (Effective June 15, 2024):
GSA, Transportation Audits
Government Lock Box 979009
3180 Rider Trail S. Earth City, MO 63045-1518
Regular mail:
GSA, Transportation Audits
PO Box 979009
St Louis, MO 63197-9017
- ACH instructions: Transportation Audits ACH Instructions
TSP’s are encouraged to submit protests and/or claims via tams.gsa.gov so that they can receive e-notifications of its status throughout the adjudication process. Further Accounts and Collections inquiries can be directed as follows:
Transportation Audits ACH instructions
U.S. General Service Administration’s Financial Information
Note: ACH debits are not permitted to this ABA routing number. All debits received will be automatically returned.
Bank name: Credit Gateway – ACH Receiver
Bank phone number: 1-877-815-1206
Bank address: 33 Livingston Ave, St. Paul, MN 55107
ABA / routing number: 051036706
Beneficiary account number: 540011
Beneficiary account name: General Services Administration (GSA)
GSA Kansas City Help Desk: 1-800-676-3690
Beneficiary Account Address: 2300 Main Street, 2NW Kansas City, MO 64108
Send payment notification: kc-cashreceipts@gsa.gov
Preferred electronic payment formats: ACH CCD+, ACH CTX/820
In the ACH, include the words: TRANSPORTATION AUDITS or TAMS
Questions?
Contact Matthew Miller at matthew.w.miller@gsa.gov or 816-489-4756
U.S. General Services Administration