Fiscal year 2023 in review
The American Rescue Plan Act, signed by President Biden on March 11, 2021, delivered essential relief to families and communities hit hardest by the pandemic. It focused critical resources to strengthen the technology infrastructure federal agencies use, including $150 million for the TTS Federal Citizen Services Fund. FCSF investments enable public access and digital engagement with the government through an array of public and agency-facing products, services, and programs. The surge in demand during the pandemic drove organizations to reimagine their online service offerings. We have invested American Rescue Plan funds to deliver better digital experiences to the public, empowering agencies with a digital-first mindset. FCSF initiatives make government services more accessible, efficient, and effective with modern applications, personnel, and software solutions.
In fiscal year 2023, our portfolio included over 40 initiatives. ARP investments focused on immediate needs related to recovery and rebuilding from the COVID-19 pandemic, as well as strengthening how the government designs and delivers digital services that the public increasingly relies on and expects. As such, we are primarily investing in reimagining how the government can improve long-term digital service delivery for the public.
To support ARP and have the greatest impact, we aligned the FCSF investments to four main categories:
- Recover: Providing immediate recovery support to the public in the wake of the pandemic
- Rebuild: Rebuilding existing governmentwide citizen-facing services to improve the public’s digital experience
- Reimagine: Reimagining the delivery of digital services to improve transparency, security, and efficiency to bolster public confidence in government
- Resource: Resourcing our agency to implement the ARP program and enable delivery teams
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“TTS’ commitment to design and deliver a digital government with and for the public remains unwavering.”
Read the full letter.
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We invested in community, simplified experiences, served the underserved, and collaborated across agencies to maximize impact.
Read our stories.
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We will continue to obligate funding to ARP activities, prioritizing investments by their potential for public impact.
Read about our FY 2024 activities.
U.S. General Services Administration
